Research Quality Analyst, AlphaSense
Channel & Customer Research
$62-77k
Market intelligence and search platform
Be an early applicant
Market intelligence and search platform
1001+ employees
Be an early applicant
$62-77k
1001+ employees
Company mission
AlphaSense's mission is to organise the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- You have 1–3+ years of experience in a role focused on quality assurance, content review, copy editing, research, or data analysis
- You possess an exceptional eye for detail and a commitment to producing high-quality work
- You are highly analytical and intellectually curious, with the ability to quickly understand new concepts and identify inconsistencies in data and text
- You have excellent written and verbal communication skills, with experience editing and proofreading professional documents
- You are comfortable working collaboratively in a fast-paced, cross-functional environment
- You have a strong interest in technology and artificial intelligence; experience with AI or large language models is a significant plus
What the job involves
- Reports to: Director, Head of Channel & Customer Research
- Channel & Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions
- Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market
- Leveraging AlphaSense’s AI Interviewer technology, CCR is able to conduct and scale structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor
- Covering hundreds of companies across major sectors, CCR provides investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop
- As the Research Quality Analyst on the Channel & Customer Research (CCR) team, you will be essential in upholding the quality and accuracy of our AI-driven primary research
- This role is responsible for the end-to-end quality assurance of our research projects, from auditing foundational documents like questionnaires and prompt sheets to performing final reviews of our Gen Grid Channel Check outputs
- You will be a key player in ensuring that our research is accurate, consistent, and valuable to our clients
- This position offers an opportunity to develop expertise in AI-powered research and contribute to the refinement of workflows that generate trackable, high-quality insights
- Perform rigorous quality assurance on Gen Grid Channel Check outputs to ensure data accuracy, grammatical correctness, and adherence to stylistic guidelines
- Audit and edit all project-related documentation—including AI prompt sheets, questionnaires, and project briefs—to ensure clarity, consistency, and effectiveness
- Collaborate with the research team to identify, troubleshoot, and resolve quality issues throughout the project lifecycle
- Assist in developing and refining AI prompts to improve the quality and accuracy of AI-generated research outputs
- Help develop and maintain quality assurance checklists and documentation to standardize best practices across the team
- Track and analyze quality metrics to identify trends, report on findings, and recommend process improvements
- Support the research team in testing new AI-driven research tools and workflows, providing critical feedback on functionality and output quality
Our take
Manual research can be a serious pain: financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field, AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it has now set its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company HQ
Union Square, New York, NY
Leadership
Jaakko Kokko
(Co-Founder & CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(Co-Founder & CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
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