Executive Assistant, ActiveCampaign
$92.7-113.3k
Customer experience automation
Posted today
Customer experience automation
501-1000 employees
Posted today
$92.7-113.3k
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- Experience supporting senior leaders, preferably within a fast-growing, ever-changing, technology company
- Exceptional professionalism and confidentiality, written and verbal communication, and interpersonal skills
- Acute attention to accuracy and ability to prioritize while juggling multiple tasks and competing demands concurrently, all the while maintaining calm under pressure
- Software and systems savvy in general, but especially in Google Suite across Mac operating systems
- The ability to exercise both great judgment and discretion
- Highly resourceful and adaptable team player with the ability to be extremely effective independently
- Proactive problem-solver
- Thinks ahead, minimizes potential issues, and identifies ways to improve
- Agile and strategic thinker with proven organizational and project management skills
What the job involves
- ActiveCampaign is seeking an experienced Executive Assistant to partner with several of our key leaders. This position will have the ability to have a large, noticeable impact across the entire organization by providing key project management, efficient scheduling, and coordination with other teams and Executive Assistants on best practices. Primary functions include Executive Support, Project Management, Scheduling, and Communications
- Work closely with executive leaders to provide oversight on projects, ensuring key stakeholders are updated, and deadlines are met
- Identify opportunities to create new processes or behaviors that enable alignment, strong communication, and effective collaboration across multiple stakeholders
- Organize and facilitate meetings as necessary (e.g., creating agendas, taking notes and action items, drafting correspondence, and following up to see action items through to completion)
- Book and coordinate travel for events and meetings
- Prepare and manage expense and travel reimbursements for aligned leaders
- Complete a broad range of administrative tasks including calendar management
- Proactively schedule meetings as needed and appropriate
- Project management to ensure deliverables are received on a timely basis
- Complete industry or other research projects as requested
- Understand the key business objectives of the teams to help prioritize activities appropriately
- Partner with other EAs across the organization on best practices
- Collaborate with the IT team to address executives' technical needs and ensure executives have the necessary equipment and troubleshoot technical issues
- Work closely with the Facilities team to maintain a well-functioning office environment
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimizing engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM with the focus on providing businesses with the ability to optimize customer experiences. The platform leverages machine learning and automation to increase the rate that its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company values
- Iterate everything, always
- Pursue growth with gratitude
- Create wow
- Cultivate inclusion & diversity
- Make the customer a hero
- Start with trust
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Jason VandeBoom
(CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
Salary benchmarks
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