Senior Business Operations Manager, Ladder
$134-200k
+ Stock options
Office located in Palo Alto, CA
Flexible life insurance provider
Job no longer available
Flexible life insurance provider
101-200 employees
Job no longer available
$134-200k
+ Stock options
Office located in Palo Alto, CA
101-200 employees
Company mission
To combine the power of innovative technology with world-class financial and insurance expertise to make it easy for anyone to access life insurance.
Role
Who you are
- 7+ years in a business-strategy role (Operations, Management Consulting, Banking, etc.), preferably at a start up
- 1+ years management consulting experience, preferably at McKinsey, Bain or BCG
- Experience working with large datasets and using practical statistical analyses with some SQL
- Outstanding executive-level verbal and written communication skills
- Passion for solving complex problems and building scalable processes
- Demonstrated ability to lead complex projects end to end
- Uncanny ability to embrace ambiguity and see around the corners
- Impeccable attention to detail, follow-through, and resourcefulness
- Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
- Comfort working in a high growth, constantly changing environment
- Start-up mentality. Desire to roll-up your sleeves, and problem-solve
- BA / BS degree or equivalent practical experience
- Ability to be in Palo Alto office ~2 days per week
What the job involves
- We are looking for someone to join our Business Operations team and help lead strategic planning, enhance performance management and forecasting, develop new processes and operating cadences, and support key cross-functional initiatives
- Lead or program manage multiple strategic initiatives at any given point. Some examples include: drafting business cases for a new product idea, influencing our pricing strategy, evaluating the impact of a new partnership,, or strategizing to drive further monetization
- Drive business reporting to leadership across Ladder: you will be a hub for business data and communication, and act as the primary point of contact for sales, forecasting, and other business data. When we over- or underperform in a given week, you’ll know why
- Assist with strategic planning: You will identify opportunities to influence, support, and execute on our strategy. You will assist with the quarterly and annual planning processes
- Collaborate and coordinate cross-functionally: you will need to navigate across Ladder’s functions, and gather and analyze data from multiple sources to inform decision-making at all levels
- Build efficient processes and implement new systems: you will spot the highest priority business initiatives and improvement areas, and devise new processes or implement new systems to bring those to life
Our take
Ladder is a life insurance company whose primary aim is to simplify the process of acquiring life insurance. In the past, getting coverage for life insurance has been a lengthy and time-consuming affair, but with Ladder, applicants can answer a few questions and sign up on their phones.
Jamie, the current CEO, felt the life-changing impact of life insurance on his own family when he lost his father at a young age before struggling to get life insurance policies for himself as an adult.
The market for life insurance in the US alone is worth over $128 billion, and Ladder faces stiff competition from Haven Life, a subsidiary of insurance giant MassMutual. Ladder will face stiff competition when traditional insurers undergo the digital transformation needed to join Ladder in offering five-minute life insurance policies via smartphone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2021
$100m
SERIES D
Feb 2020
$37.5m
SERIES C
Total funding: $196.1m
Company benefits
- Excellent medical, dental, and vision coverage | We offer competitive healthcare,dental and vision plans for you and your family
- Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure
- Stock options | We offer competitive stock option packages to participate in the success of building Ladder, including an extended option exercise window of 7 years after two years with Ladder
- A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals
- Ladder Fit Program | Your health matters. That’s why Ladder provides reimbursement of up to $50 a month for wellness-related expenses
- Commuter benefits | When you work from the office, you will receive pre-tax
- Benefits for your commute and free parking
- A stocked, beautiful new office | Located in downtown Palo Alto, our office was specifically designed to accommodate all working styles. We've invested in technology to support our hybrid team, plus we provide office snacks and daily catered lunches so that team members can work well and have fun together
- Paid parental leave | We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding
- Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote and hybrid work. Upon joining, we provide a one-time $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet
- Fun company-wide events | Whether we work locally or remotely, we genuinely enjoy spending time together. That’s why we plan fun virtual and in-person events to let loose and laugh
Company values
- Move fast, learn faster - Stay nimble. Stay curious
- Solve user problem - Everything else follows
- Work hard and laugh - Celebrate and enjoy the journey
- Do more with less - Simplicity wins
- We're in this together - Help each other. Blameless culture. Kindness matters
Company HQ
Downtown North, Palo Alto, CA
Articles
Leadership
Jamie Hale
(CEO)Founding Partner at Aldenwood Capital and former Partner at Oak Hill Investment Management. MBA from Harvard Business School.
Laura Hale
(Head of Product)Former Financial Consultant. Previously an Associate at Robert M. Bass and The Carlyle Group.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 2 more jobs at Ladder