Enterprise Systems QA Engineer, Zoom
$98.9-228.7k
OTE
+ Bonus + Equity
Office located in San Jose, CA
Work platform for human connection
Be an early applicant
Work platform for human connection
1001+ employees
Be an early applicant
$98.9-228.7k
OTE
+ Bonus + Equity
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- The ideal candidate thrives on adapting to challenges, working efficiently, and contributing to innovative solutions in a fast-evolving environment
- This position requires technical expertise, problem-solving skills, and a proactive approach to delivering high-quality outcomes
- 8+ years of QA Automation / Quality Engineering experience, including enterprise platforms
- Demonstrate extensive experience testing Salesforce (Sales Cloud, CPQ) and billing platforms such as Zuora, CPQ, Stripe Billing, or comparable systems
- Gain practical experience using automation frameworks for testing user interfaces, application programming interfaces, and system integrations
- Demonstrate expertise using tools such as Playwright, Selenium, or comparable technologies
- Demonstrate programming expertise in JavaScript, TypeScript, Java, or Python
- Demonstrate expertise in testing and validating APIs using tools such as Postman and REST Assured
- Possess experience with CI/CD integration using tools such as GitLab CI, Jenkins, and GitHub Actions
- Demonstrate knowledge of AI-powered testing, advanced automation, or self-repairing frameworks
- Work in Agile or DevOps environments alongside cross-functional teams
What the job involves
- The Digital Transformation team at Zoom seeks a QA Automation Engineer with expertise in AI-driven testing to enhance quality across enterprise platforms. Responsibilities include creating scalable automation frameworks, integrating AI-based testing, and supporting continuous quality via CI/CD pipelines
- This role involves collaborating with Systems Analysts, Architects, and various technology teams to address business needs and improve Direct Sales and Partner programs
- Zoom's Information Technology team is dedicated to delivering customer happiness, enhancing business efficiency, and fostering agility through innovation, data insights, and automation. Our impact is evident in seamless user experiences, streamlining processes, and supporting Zoom's growth in communication and collaboration
- Designing, developing, and maintaining scalable automation frameworks for web, API, and Salesforce/Billing platform integrations with precision and efficiency
- Implementing comprehensive automated test coverage for functional, regression, and integration testing to ensure thorough validation of system performance and reliability
- Leveraging AI-driven testing tools and LLM-based solutions enables intelligent test generation, predictive defect detection, and automation with self-healing capabilities
- Integrating automated tests into CI/CD pipelines ensures continuous testing while accelerating software release cycles
- Analyzing test results, logs, and data to determine root causes and ensure resolution of defects effectively
- Evaluating and adopting advanced automation tools, AI testing platforms, and quality engineering best practices ensures efficiency and innovation in processes
- Promoting an automation-first, AI-driven testing approach while mentoring QA engineers across various teams
Application process
- End Date: March 30, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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