Senior Product Manager, Affinity
Platform, APIs & Integrations
CA$113.8-170.8k
Relationship intelligence company
Open for applications
Relationship intelligence company
201-500 employees
Open for applications
CA$113.8-170.8k
201-500 employees
Company mission
Affinity's mission is to create a world where anyone can cultivate and fully harness their network to succeed, by building a new kind of infrastructure to power all relationship-driven industries and applications.
Role
Who you are
- 6+ years of hands-on product management experience, with at least 2+ at a SaaS company (enterprise software experience a plus)
- Experience with platform or back-office environments [provisioning, authentication, security and permissions, APIs and integrations], excelling in working with internal and external stakeholders and owning key components to running a successful business
- Demonstrated experience in driving cross-functional collaboration with engineering and design teams to deliver tangible business outcomes
- Exceptional communication skills that facilitate seamless teamwork and alignment on key objectives and outcomes
- Strong sense of empathy and user-centered thinking, with a deep appreciation for understanding user needs and challenges
- Proven track record of utilizing design thinking principles and effective prioritization techniques
- A genuine passion for Affinity's mission and the complex challenges we address in the Permissions and Authorizations domain
What the job involves
- We are seeking an experienced Senior Product Manager to join our Platform & Integrations product team as we expand and grow the next phase of our product lines
- This team’s products underpin and support all of our core Relationship Intelligence product lines including the CRM and Affinity for Salesforce. The team’s mission is to support and scale our provisioning, authentication, security, permissioning, integrations and API capabilities
- As the product leader of this team, you will solve for two types of customers: the operations and admin persona of our customer base mostly around permissioning, privacy, authentication, integrations and APIs, while the second customer is our internal teams for pricing & packaging, provisioning and billing that require standard platform services for use across all products
- As the platform Senior Product Manager, you will lead the product definition, development, and strategy related to our relationship intelligence platform
- Our platform and integrations capabilities play a pivotal role in ensuring data security, user access control, and regulatory compliance, driving both user satisfaction and business value
- You will collaborate closely with cross-functional teams, interface with other product managers, and steer the product's journey from ideation to execution
- Your insights will be integral in shaping Affinity's strategic roadmap
- Drive the research, conceptualization, and execution of enhancements and features across the Affinity platform, ensuring effective user experiences aligning with business goals
- Develop and maintain the platform product roadmap for users and organizations using Affinity
- Assess the ROI and feasibility of building or buying solutions in line with broader strategic considerations. Champion your positions as a strategic leader
- Foster a deep understanding of user needs through user research and engagement with sales, marketing, customer success and direct customer interactions
- Synthesize user feedback into novel product ideas to drive continuous improvement and innovation for permissions, authentication, and security
- Own documentation that encompasses product strategy, business cases, use cases and technical specifications
- Conduct in-depth analyses of user requirements and outcome-based metrics to shape and define the platform product roadmap
- Transform product roadmap into precise requirements for prototyping and development, ensuring alignment with business objectives
- Lead a collaborative partnership with design and engineering teams to oversee the product backlog and guide the product roadmap
Our take
Up to 90% of company profiles in traditional customer relationship management systems (CRMs) are incomplete or out-of-date, causing missed sales opportunities and wasted time. Affinity exists to change this state of affairs, using AI to analyse a company's communications and interactions to provide the most accurate profile possible, powering sales and excellent customer relationships.
While other modern CRMs exist, few of them are able to automate data input on the scale of Affinity, which has processed around 20 trillion emails and hundreds of thousands of calendar events to date. It also focuses on industries that are underserved in the CRM sector, including investment banking and real estate. This has grown it a client base of more than 1,800 customers including major enterprises such as Bain Capital Ventures, Nike and Twilio.
Affinity is focusing on expanding its sales, marketing, and engineering teams to grow its customer base and develop new products. As companies look to both improve the performance of their sales teams and reduce costs in manual data entry, Affinity's product is likely to remain extremely popular.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2021
$80m
SERIES C
Feb 2019
$26.5m
SERIES B
Total funding: $122.6m
Company benefits
- Daily lunches
- Commuter passes
- Flexible PTO
- Free events
- Tech pack
- Retirement options
- Work from home opportunities
- Health insurance
- Grocery allowance
Company values
- We are playmakers - We are team players who empower our teammates to do their best work and are not afraid to step outside the scope of our roles
- We are obsessed with learning - We are dedicated learners and teachers and are always seeking new avenues to improve ourselves and to achieve our goals
- We care personally - We recognize that our teammates are people who have strengths, weaknesses, dreams and life stories
- We take pride in what we do - For all of us here at Affinity, our work is not just a means to an end: we derive tremendous fulfillment from doing our best
- We are radically open-minded - We value ideas over titles. We believe that the best ideas can come from anywhere, both within and outside our company
Company HQ
Jackson Square, San Francisco, CA
Articles
Leadership
Ray Zhou
(Co-CEO)Studied Computer Science at Stanford and was a Genomics Researcher at UC Davis.
Shubham Goel
(Co-CEO)Started out as a Software Developer at inoXapps and was a Partner at the Dorm Room Fund. Is one of Forbes's 30 Under 30.
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