Partnership Development Manager, Infobip

$135-155k

+ Quarterly discretionary bonus + Employee share ownership plan

Salesforce

Senior and Expert level

Chicago

New York

Global communications platform for businesses & developers

Open for applications

Global communications platform for businesses & developers

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Open for applications

$135-155k

+ Quarterly discretionary bonus + Employee share ownership plan

Salesforce

Senior and Expert level

Chicago

New York

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Company mission

To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.

Job

Company

Role

Who you are

+5 years of experience in partnerships, business development, or GTM roles in B2B tech — CPaaS, SaaS, telecom, or API-based businesses preferred
Track record of hitting and exceeding revenue or growth targets through partner or indirect channels
Experience developing go-to-market strategies with partners — from joint planning to execution
Land-and-expand mindset: you've grown partnerships significantly over time, not just maintained them
Strong relationship-building skills across all levels, including C-suite, with the ability to influence without direct authority
Comfortable navigating cross-functional and matrix environments
Structured, data-driven approach to planning and reporting; comfortable working in Salesforce
Background in management consulting or experience owning a P&L or quota-carrying role is a strong plus
Comfortable in a high-ownership environment where you'll have real input on how the regional strategy evolves
You thrive with autonomy — you create your own path, hold yourself accountable, and decide where to invest your time to drive results

What the job involves

As a Partnership Development Manager, you'll play a key role in building Infobip's partnership ecosystem in North America — securing new high-impact relationships and turning existing ones into measurable commercial results
While you will be focused on North America, you will also work with global partners that operates at the intersection of strategy and execution, working directly with our VP of NAM Partnerships and collaborating cross-functionally with Sales, Presales, Product, and Marketing
This is a build role: you'll contribute to shaping the regional strategy, and then execute to drive revenue and gross profit targets that fuel Infobip's growth in the region
Design and execute the North American partnership strategy, with a clear focus on revenue and gross profit targets
Secure and develop new resell and co-sell partnerships across ISVs, system integrators, agencies, and consultancies
Lead joint partner planning sessions — defining mutual goals, financial targets, and key milestones
Develop and execute go-to-market strategies with partners to drive acquisition of new clients
Track, forecast, and analyze partnership performance; identify growth opportunities proactively
Coordinate cross-functional internal teams (Sales, Presales, Product, Marketing) to ensure partner implementations are delivered successfully
Run quarterly business reviews and maintain a consistent partner communication rhythm
Ensure partner compliance with agreements and certification program standards
Manage all partnership data accurately in Salesforce (CRM)
Represent Infobip at partner events, conferences, and industry forums
Build executive-level relationships with partner and customer stakeholders
Provide market and vertical insights to Product and Marketing teams; help scale best practices across the region

Our take

The increasingly digital nature of business means there are new customer touchpoints where companies can analyse user interactions with precision. Infobip helps companies take on this gargantuan task with a global cloud communications platform.

The platform allows users to build connected experiences across all stages of the customer journey at scale. Infobib prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.

The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges. If it can do so, we expect Infobib to remain a strong player in this market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

-3% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (1.8)

Company

Funding (1 round)

Jul 2020

$200m

SERIES A

Total funding: $200m

Company benefits

Maternity & Paternity Leave
Work from home opportunities
Health insurance
Employee stock option plan

Company HQ

City of London, London, UK

Leadership

Izabel Jelenic

(CTO)

Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.

Silvio Kutic

(CEO)

Studied Engineering at University of Zagreb.

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