Staff Product Manager, Etsy
Risk Decisioning and Machine Learning
$187-243k
+ Eligible for equity + An annual performance bonus
More information about location
eCommerce platform for handcrafted goods
Open for applications
eCommerce platform for handcrafted goods
1001+ employees
Open for applications
$187-243k
+ Eligible for equity + An annual performance bonus
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- 7+ years of technical Product Management or comparable experience, particularly working on highly technical platforms
- 3+ years experience working in Risk, Fraud, or other adversarial domains
- Experience partnering cross-functionally to identify the most meaningful unmet customer and business needs, and building platforms and other solutions that effectively address them
- Highly motivated to help the team work with urgency and creativity to build clarity, resolve blockers, and drive impact
- Committed to learning and growing. You are curious, proactively give feedback to enable the development of others, and are receptive to the gift of feedback
What the job involves
- We are looking for a Staff Product Manager for the Risk ML team within Etsy’s Risk & Fraud product organization!
- As a Staff PM, you’ll tackle the hardest problems Etsy has, operating with autonomy in areas of ambiguity, and do so while cultivating a customer-oriented, hypothesis-driven approach to product development
- This role will work closely with an ML-focused squad of engineers, scientists, and analysts to help fight fraud at Etsy
- This is a fast-evolving field at Etsy, and you’ll need to understand the risk & fraud space and how new technologies can close the gap on bad actors
- You’ll also partner with colleagues across Analytics, Design, Engineering, Operations, and Research to build a strategy for delivering great products that balance protecting Etsy with the right amount of friction
- This role has high impact potential and is essential to the future of protecting our marketplace from fraudsters
- This is a full-time position reporting to the Director of Product, Risk & Fraud
- Own, define and refine a Machine Learning/AI driven product strategy that focuses on early detection of bad actors on both the buyer and seller side of the marketplace
- Collaborate closely with the ML and Data organizations at Etsy to advance the Risk ML agenda, identify partnership opportunities, and ultimately deliver products that address new and novel fraud vectors
- Own various aspects of squad operations, from quarterly planning to sprint planning, ensuring we are focusing on the most relevant business and customer problems with the best solutions
- Integrate user research, market analysis, and customer feedback into product requirements to ensure products satisfy customer needs
- Collaborate with other squad leads (engineering manager, designer and analytics) to promote healthy team operations and dynamics that drive strong business impact
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Our take
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity, Equity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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