Customer Success Executive, Serac Technologies

£30k

Entry level
London

4-5 days a week in office (Camden, London)

Serac Technologies

Lead generation platform for the property and construction industry

Job no longer available

Serac Technologies

Lead generation platform for the property and construction industry

21-100 employees

B2BMarketingAnalyticsSaaSAutomationSales

Job no longer available

£30k

Entry level
London

4-5 days a week in office (Camden, London)

21-100 employees

B2BMarketingAnalyticsSaaSAutomationSales

Company mission

To revolutionise the property and construction industry with cutting-edge data solutions.

Role

Who you are

  • Self-motivated
  • Results driven with strong desire to succeed
  • Ambition and Commitment
  • Exceptional communication, interpersonal and networking skills
  • Demonstrates adaptability, teamwork, enthusiasm, and a willingness to learn
  • Resilient with a desire to exceed targets
  • Someone who will bring a friendly, energetic presence to our fun team

What the job involves

  • Provide first class support to our customers
  • Manage welcome emails and book initial calls
  • Confirming attendance for calls booked with customers
  • Ensure we have all information required from customers for the marketing we send out for them
  • Work with CSM to ensure all work completed accurately and within timeframes
  • Book onboarding calls
  • Deal with inbound calls and general enquiries

Application process

  • 1) Apply via Otta
  • 2) Video call with Talent (15 minutes)
  • 3) Video call with Head of Customer Success (15 minutes)
  • 4) Face to face on site interview with Head of Customer Success and CEO (45 minutes)

Salary benchmarks

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Insights

30% female employees

Company

Company benefits

  • Unlimited Holiday!
  • We are bootstrapped so equity is set to be very lucrative!
  • Opportunities for progression!
  • New products due to launch in 2025!
  • Ongoing training, development and support!
  • Unique and exciting monthly incentives! (Extra cash, Serac Tech lottery + More)
  • A fantastic team and company culture!
  • Company holidays (Barcelona, Madrid, Tuscany, and Marrakesh... where next?)
  • Kickers to increase base to £35k or £40k within first 12 months! (Sales Only)
  • Regular socials (Wimbledon, boating on Regents Canal, Theme Park etc.)
  • Monthly pension scheme!
  • Mentorship program!
  • Dog friendly office!

Our take

In the property and construction industry, outreach letters form a vital part of marketing strategy, but formatting them can be a tedious process. Classically, businesses must manually search for relevant planning applications and construct their marketing letters one by one from basic templates.

Serac Technologies presents a platform to automate both initial outreach letters and follow-ups, as well as a search engine for businesses to find planning applications that match their criteria so they can better and more quickly target marketing from the start.

Since its founding in 2019, Serac Technologies has grown to serve many clients across different trades, from Selco Builders Warehouse to Howdens Joinery and Swan Windows. Boasting a number of positive reviews, its platform has certainly been well-received by the industry, and it will be interesting to see what moves it makes next.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle