Senior Manager, Ethos Life
Partnerships Operations
$131-256.9k
+ Applicable bonus
Life insurance provider
Be an early applicant
Life insurance provider
501-1000 employees
Be an early applicant
$131-256.9k
+ Applicable bonus
501-1000 employees
Company mission
To protect the next million families.
Role
Who you are
- 5+ years experience in licensing and contracting with carriers, 3+ years of experience managing a team and operations
- Extensive knowledge of licensing and contracting market practice, trends and new technology
- Sharp focus on execution and an owner mentality with a track record of delivering success in a timely manner
- Strong intellectual curiosity and drive to solve problems
- Excellent time management and prioritization necessary to balance all responsibilities
- Ability to work in ambiguous environments with little direction and be scrappy about it - we don't have all the answers, but you'll need to find them
- Excellent communication (verbal, written); openness to collaboration, hearing different perspectives from team members, and driving towards the best outcome for customers and the business
- Adaptable to change and ability to change tasks quickly with maintaining attention to detail
What the job involves
- We are seeking an experienced lead to support and scale our management of partner operations at Ethos. Among others, you will own the vision, strategy, and roadmap for creating an efficient, highly successful carrier contracting team, as well as develop process, reporting and metrics around carrier contracting.
- You will also be responsible for developing, planning, and implementing scalable solutions that support the continuous improvement and growth of the organization. We are looking for someone who is energetic, self-motivated, and ready to step up to the challenge of helping build a best-in-class agent contracting program
- Lead and manage day-to-day carrier contracting operations
- Deeply understand the carrier contracting process and data to develop and execute effective agent carrier contracting procedures, policies, controls, and standards
- Develop, Analyze, and Monitor relevant carrier contracting metrics and prepare reports
- Collaboratively lead the gathering, documentation, prioritization, and communication relevant enhancements and fixes to our carrier contracting practice, including working with Carrier contracting and licensing contacts, vendors, Engineering, Marketing, CX, Sales, Agent Quality, Compliance, and Analytics
- Partner with the Head of Partner Operations to develop relevant goals and objectives then work with the team to meet them on a consistent basis
- Act as liaison between Compliance, Agent Quality, CX, Risk Ops, Sales and other cross-functional partners
- Gather, document, and communicate relevant product, marketing, and business updates to the carrier contracting team
- Recruit, hire, mentor, and develop partnership operations associates
- Create and nurture a work environment and team culture where agents can excel
- Stay informed on the latest industry best practices, strategies, and methods
Our take
Ethos was founded to increase the transparency of life insurance, making it accessible and affordable to all. The company want to add openness to the process; losing a loved one is hard enough before one even considers financial implications, particularly with the loss of a primary earner.
Ethos uses predictive technology to rapidly quote life insurance rates and verify an applicant’s medical information. This expedited process allows most users to secure life cover on the same day they apply, a process which normally takes a number of weeks. The company works with some of the biggest providers in the industry, including Legal & General America, AAA Life and Ameritas Life Insurance Corp.
Ethos has been one of the more heavily publicised of the recent wave of insurtech companies, with investors such as Google as well as celebrities Will Smith and Jay Z, taking its valuation to over $2 billion. However, the sector is being hit particularly hard by macroeconomic uncertainty and Ethos conducted several rounds of layoffs through 2022 and early 2023. Now focused on its core product and revenue growth, it is poised to extend its market leading position.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
72% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2021
$100m
SERIES D
May 2021
$200m
SERIES D
Total funding: $406.5m
Company benefits
- Comprehensive health benefits
- Awesome medical, dental, and vision plans that start when you start
- Restricted Stock Units
- Unlimited paid time off policy
- New parents can take leave with 100% wage replacement
- Team training, volunteering opportunities, additional resources, and some amazing Employee Resource Groups: Black at Ethos, Parents, Pride & Shethos
- Our healthcare plans offer coverage on family planning and fertility
Company values
- Serve our Families
- Intellectual Rigor
- Bias for Impact
- Speak Your Mind
Company HQ
Berkley Square - Headway, Austin, TX
Articles
Leadership
Peter Colis
(Co-Founder & CEO)After an MBA at Stanford, Peter co-founded Ovid Corp in 2014, where he worked as CEO for 4 years before co-founding Ethos in 2016. He has worked as CEO since, alongside serving as a Sequoia Capital Scout.
Lingke Wang
(Co-Founder)After working as an Investment Banker at Morgan Stanley Lingke gained an MBA from Stanford. He then co-founded Ovid Corp. an insurance company before Ethos.
Diversity, Equity & Inclusion at Ethos Life
- At Ethos, accessibility is core to our mission of protecting the next million families. Increasing access means diversity and inclusion are essential to the success of both our customers and our employees. At Ethos, we value every customer and each employee's unique voice, while ensuring they have an equal opportunity to be heard.
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