Account Manager, JFrog

Renewals Specialist

$85-105k

This position also includes an equity package of restricted stock units (RSU) and ESPP

Excel

Salesforce

Mid and Senior level

San Francisco Bay Area

Office located in Sunnyvale, CA

Software supply chain platform

Be an early applicant

Software supply chain platform

1001+ employees

B2BSecurityEnterpriseDevOpsCloud Computing

Be an early applicant

$85-105k

This position also includes an equity package of restricted stock units (RSU) and ESPP

Excel

Salesforce

Mid and Senior level

San Francisco Bay Area

Office located in Sunnyvale, CA

1001+ employees

B2BSecurityEnterpriseDevOpsCloud Computing

Company mission

To transform the way enterprises manage and release software updates, with liquid software that flows continuously and automatically from build all the way through to production.

Job

Company

Role

Who you are

A minimum of 4 years of relevant experience
Exceptional time management skills, attention to detail, and the ability to prioritize tasks
Proven problem-solving skills, with the ability to manage routine account servicing tasks and meet tight deadlines
Strong proficiency with MS Office (particularly Excel, Word, and PowerPoint)
Excellent verbal and written communication skills

What the job involves

As an Account Manager, Renewals Specialist, you’ll be at the heart of our customer success strategy, managing renewals, supporting Account Executives, and ensuring smooth day-to-day operations for a targeted book of business
This is a great opportunity to build strong cross-functional relationships, grow your career, and make a direct impact on customer satisfaction and business growth
Provide direct administrative support for renewals and service to Account Executives to ensure ongoing customer satisfaction
Perform routine account servicing tasks for a targeted book of business, including renewal processing, quote generation, SF updates, tracking invoicing, and addressing Back Office tasks
Own and execute a portfolio of renewal contracts in an assigned territory
Manage the renewal process with customers, including renewal quotes and opportunities, collaborating with Customer Success, Finance, Legal, Deal Desk, and Sales teams to ensure contract accuracy
Ensure all renewals occur on time
Maintain and update Salesforce for the assigned book of business
Communicate with customers or their liaisons to ensure proper processing of designated renewals
Prepare renewal quotations, invoices, and notifications
Act as a bridge between Sales, Finance, and Customer Success
Identify growth opportunities by building strong customer relationships and providing insights that enhance future business outcomes

Our take

Although people expect their software to be updated continually, unobtrusively and securely, in practice this isn't often the case. JFrog was founded in 2008 with a mission to change the way companies release software updates, providing an automation-first platform for collaborative DevOps.

While there are other collaborative DevOps platforms in the market, such as Docker Hub, Azure DevOps and Kubernetes, JFrog stands out with its use of REST APIs to automate the development pipeline, and its combination of DevOps and DevSecOps (development security) in a single platform. This has helped JFrog grow a client base of thousands of companies, which includes firms such as Dell, Netflix, Facebook and the majority of the Fortune 100.

JFrog has enjoyed rapid growth throughout the wider slowdown in the tech sector. It has been focusing on its security product since its acquisition of IoT security specialists Vdoo in 2021, and this has culminated in strong sales for its recently-released security product. It will continue to focus on developing its product and is on track to achieve its aim of becoming the de-facto standard for update management.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

17% employee growth in 12 months

Glassdoor (4.1)

Company

Funding (last 2 of 5 rounds)

Oct 2018

$165m

SERIES D

Jan 2016

$50m

SERIES C

Total funding: $226.5m

Company benefits

Employee Stock Purchase Plan
Medical, dental & vision
Retirement, wellness and much more!

Company HQ

Sunnyvale, CA

Leadership

Shlomi Ben Haim

(CEO)

Is a member of the Forbes Technology Council. Was previously CEO of AlphaCSP Java Experts and a Major in the Israeli Air Force.

Yoav Landman

(CTO)

Was previously Senior Consultant with AlphaCSP and a Senior Developer at Attunity, Verve Inc and Sausage Software.

Fred Simon

(Chief Architect)

Was Founder of AlphaCSP. Before that was Developer with Bouygues and SGT.

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