Site Reliability Engineer, Toast
Tooling
$111.5-184k
+ Cash compensation (overtime, bonus/commissions, if eligible) & Equity (if eligible)
Point of sale and management system for restaurants
Job no longer available
Point of sale and management system for restaurants
1001+ employees
Job no longer available
$111.5-184k
+ Cash compensation (overtime, bonus/commissions, if eligible) & Equity (if eligible)
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Industry experience with at least 2 years engineering experience with a focus on SRE/building internal development tools
- Bachelor’s Degree in Computer Science, engineering, or related field
- Working knowledge of complex cloud environments (AWS, GCP, Azure, etc.)
- Hands-on coding experience with multiple coding languages - Java/JVM required + one or more of Kotlin, Go, Python, etc
- Background completing complex engineering projects in a Scrum environment
- Experience in building and running distributed systems
- Experience participating in Incident Response
- Well-developed written and verbal communication skills
- Deep problem-solving skills and the ability to think strategically and analytically
- Experience working with a diverse global team across multiple regions and time zones
What the job involves
- The Site Reliability Engineer, Tooling role at Toast fits within the Site Reliability Engineering team at Toast tasked with building tools for internal Toast engineers
- You will use your technical skills to write code and ensure its reliability
- Your job involves checking our systems, resolving issues in our live products, fixing problems promptly, and figuring out why incidents happen to maintain a stable and efficient platform
- Contribute to strategic organization-wide scalability, observability, and reliability initiatives
- Guide teams to build and maintain systems that are reliable and available for Toast customers
- Optimize existing processes, identify areas for improvement, and implement automated solutions to enhance efficiency and reliability of Toast systems
- Enable low-risk, compliant releases with rapid rollback capability to maintain platform reliability
- The Site Reliability Engineering team at Toast is tasked with overseeing Toast production services, with a commitment to quality, reliability, and low latency — without needing heroics
- The team accomplishes this goal by:
- Building tooling to automate, monitor, and manage deployed services using reliability best practices
- Developing and evangelizing patterns and best practices to improve the scalability, observability, and reliability of all Toast systems
- Consulting with teams to improve product scalability, observability, security, and reliability
- Participating in outage response and root cause analysis for critical systems and infrastructure incidents
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
Share this job
View 88 more jobs at Toast