Staff Software Engineer, Twilio

• Proficiency in Python or Golang, with a preference for expertise in Golang
• Proven experience in deploying and managing systems and services in a platform-agnostic manner, utilizing technologies such as Kubernetes, Docker/K8s, Terraform, and Chef/Ansible/Puppet, along with CI/CD tools like Jenkins, Buildkite, CircleCI, and Spinnaker/ArgoCD
• Demonstrated depth of operational expertise in complex distributed systems, including the ability to define, measure, and monitor SLO/SLAs for availability and reliability goals
• Strong abilities in high-level service design, emphasizing the modeling of interfaces and internals in a modular, composable, and extensible fashion
• Good working knowledge of highly distributed systems and proficiency with at least one major cloud service provider
• Capability to scale systems and streamline processes, with a focus on the continuous delivery methodology from design to implementation stages
• Bachelor’s degree or equivalent experience is required
• Excellent written and verbal communication skills
• 6+ years of overall experience, including a minimum of 2 years working on a team in a DevOps/Platform Engineering/SRE environment

Desirable

• This position is needed to ensure the Platform team has strong technical leadership to support building the infrastructure tooling necessary to achieve the goals of the Twilio Flex product
• As a Staff Software Engineer on our Platform team, you will help develop repeatable and reusable infrastructure implementations that will allow Core Platform teams to seamlessly build, test, and deploy their code in ways that allow our product scale globally
• You’ll work with a passionate, versatile, and collaborative team, tackling tough problems as we continue to push our technology forward
• Additionally, you’ll have the opportunity to influence and implement architectural solutions that will enable us to achieve our goal of being the next generation customer interaction platform
• Utilize your knowledge of architectural patterns and archetypes to help build mature, distributed, cross-region services
• Create reusable and repeatable infrastructure implementations that delivery teams can leverage to more easily and confidently deliver software to our customers
• Cultivate a culture of learning, knowledge sharing and collaboration with a focus on operational excellence
• Act as a technical leader and a mentor to junior members of the team
• Focus on execution leadership to ensure our team is able to deliver on our commitments