Senior Implementation Engineer, DexCare
$128-174k
+ Annual Bonus
Digital healthcare logistics management
Be an early applicant
Digital healthcare logistics management
101-200 employees
Be an early applicant
$128-174k
+ Annual Bonus
101-200 employees
Company mission
To expand access to care for everyone.
Role
Who you are
- BA/BS degree in Computer Science, Engineering, Mathematics, or related fields (or equivalent experience) plus at least 5-7 years of experience in an implementation engineering role
- Advanced analytic, problem solving, and leadership skills required, including a thorough understanding of how to interpret customer business needs, and translate them into technology
- Effective communicator and collaborator across internal and external teams
- Advanced understanding of Python and SQL programming
- Experience with relational databases (SQL Server and/or Oracle)
- Experience with Atlassian Product Suite and other project management systems (Confluence, SmartSheet, SalesForce, etc.)
- Experience working with Cloud Platform Services, such as MSFT Azure or Amazon AWS, with working knowledge of APIs to interface 3rd Parties
Desirable
- Proficient understanding of HTML, Javascript, Typescript, and CSS concepts and techniques
- Technical understanding of Electronic Medical Record (EMR) systems such as Epic, Cerner, Athena, etc
- Experience with DataDog and Splunk monitoring tools
What the job involves
- DexCare is looking for a Senior Implementation Engineer to perform technical implementation activities following a customer sale
- The primary responsibility of this role is to configure the core services of the DexCare solution
- This role collaborates with clients, project management, sales, product, engineering, and technical support resources to ensure implemented projects accurately address customer needs and are appropriately supported by key stakeholders
- Identifies client’s core service requirements on assigned implementation projects
- Manage and perform high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements
- Identify opportunities to improve processes and efficiency. Author scripts or perform other build to implement the improvements
- Provides technical input and recommendations to client and DexCare teams to achieve client’s desired outcomes
- Provide demonstrations of the solution as needed during the implementation cycle
- Coordinates closely with the internal engineering and other technical teams as necessary
- Provides coaching and professional development to others enhancing their product knowledge, technical acumen, and technical sales skills
- Identifies and implements process improvement within the technical and implementation teams
Our take
As the world becomes increasingly digital, it is vital to have optimization solutions purpose-made for each industry. DexCare caters to the healthcare industry, intelligently orchestrating the digital demand and health system capacity across all lines of care.
DexCare stands out by being an all-encompassing solution, using data-driven intelligence to allocate and optimize resources to meet both consumer demand and health system business goals. As a proven driver of growth, the company boosts new-patient bookings, diverts emergency-room hours, and increases downstream revenue.
DexCare has attracted several high-value clients such as Providence, one of the USA’s largest and most innovative health systems. It has raised massive amounts of funding that it is investing in accelerating market adoption of its care orchestration platform.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Performance-based bonuses
- Employee equity opportunities
- 401(k) retirement savings program
- Comprehensive healthcare coverage for you and your family
- Unlimited paid time off
- Flexible work arrangements
- Paid parental leave for all parents
- Recharge with a sabbatical after four years of dedication
- Fully paid ORCA card within the Seattle area
- Free parking for all employees
- Catered lunches for in-office days
- A diverse, supportive, and inclusive team that celebrates all
- Organized team outings and annual company on-site
Company HQ
Central Business District, Seattle, WA
Leadership
Derek Streat
(Co-Founder & CEO)Co-Founder and Chair of the Board at IROC, and PEDSNet Board Member at Seattle Children's. Former VP of Digital Surgery Solutions at Johnson & Johnson. Co-Founder and former CEO/Chairman of the Board at C-SATS.
Sean O’Connor
(Co-Founder & CCO)Former Executive In Residence at Providence Digital Innovation Group, CRO at C-SATS, and held various positions at Intuitive Surgical including Area VP of the Western Region.
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