Agentic Product Manager, Netomi

• 4–10 years in Solutions Architecture / Implementation Consulting / Product Consulting / Workflow Design for enterprise SaaS or AI platforms
• Experience designing complex workflows and integrations across enterprise systems
• Ability to gather requirements, translate them into technical specifications, and drive execution
• Customer-facing consulting experience with strong communication & facilitation skills
• Understanding of REST APIs, event-driven systems, data flows, and enterprise integrations
• Experience working cross-functionally with CSM, engineering, product, and QA teams

Desirable

• As an Agentic Product Manager at Netomi, you will be the strategic and technical owner responsible for designing, architecting, and deploying large-scale Agentic AI solutions for enterprise customers.
• You will translate complex business processes into AI-driven workflows, define integration blueprints, and guide customers through their transformation to autonomous AI agents
• You will work closely with Customers, CSM, Integration Engineers, QA, Product, and Engineering to ensure end-to-end success of every deployment
• Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints
• Identify automation opportunities and design agentic orchestration strategies using Netomi’s AI platform
• Build detailed solution blueprints — workflows, data exchanges, escalation logic, guardrails, analytics, and agent lifecycle design
• Define end-to-end Agentic AI architectures, covering intents, actions, tools, integration points, and decision logic
• Work with customer technical teams to map integration dependencies (APIs, events, SSO, CRMs, ticketing systems, internal tools)
• Own the creation of integration design documents and support Integration Engineers during implementation
• Ensure agent workflows comply with enterprise standards (security, reliability, audit, governance)
• Collaborate with Product & Engineering to translate customer requirements into features or enhancements
• Serve as the product owner during deployment — driving priorities, clarifications, acceptance criteria, and workflow evolution
• Validate solution behavior end-to-end with QA and guide test plans, scenario tests, and success criteria
• Conduct user-experience reviews of agent outputs and behavior tuning
• Act as a trusted advisor to customer stakeholders (CX, Ops, Digital Transformation, Engineering)
• Present architectural recommendations, best practices, and roadmap suggestions
• Train customer teams on agentic workflows, governance, and performance improvement strategies
• Ensure projects are delivered on time with high quality, low rework, and measurable impact
• Drive continuous improvement through playbooks, reusable workflow templates, and integration patterns
• Maintain deep expertise in agentic AI, LLMs, workflow orchestration, and enterprise systems