Technical Program Manager, Arbital Health

• 5+ years of experience in technical program or project management, leading cross-functional engineering initiatives in SaaS or similar environments
• Strong systems-thinking capability with a track record of orchestrating complex, multi-team technical programs
• Hands-on expertise with Agile methodologies and tools (e.g., Jira sprint planning, retrospectives)
• Proficiency in Jira administration, including workflow design, dashboards, reporting, and cross-team configurations
• Ability to influence and align engineering, product, and business stakeholders without authority
• Familiarity with HIPAA, SOC 2, and HITRUST requirements and how they affect engineering workflows and data operations
• Experience with workflow automation platforms (e.g., Workato, Zapier, or internal low-code tools)
• Familiarity with AI/ML pipelines, cloud platforms (AWS / GCP), and containerization (Docker, Kubernetes)
• Experience in deploying AI-led solutions (e.g., Generative AI, LLMs, AI Ops)

Desirable

• We are seeking a driven Technical Program Manager (TPM) to lead the cross-functional technical initiatives that enable our teams to operate with speed, reliability, and compliance
• This role sits at the intersection of engineering, product, actuaries, data science, and operations—driving programs that deliver scalable, high-impact product outcomes
• You will architect, plan, and execute complex technical programs across multiple teams, bringing structure to ambiguity and ensuring the organization moves in sync
• A core responsibility is ensuring that our engineering and data workflows meet HIPAA, SOC 2, and HITRUST requirements without compromising delivery velocity or developer productivity
• You will work with teams to introduce AI-driven capabilities into internal and customer-facing workflows
• This includes identifying high-impact opportunities for automation, decision support, and developer productivity, and translating them into well-scoped, executable technical programs
• This includes integrating AI into CI/CD pipelines, data workflows, and operational tooling to improve quality, speed, and observability across the software lifecycle
• Your work will directly shape how we release data, ship software, and scale our systems and processes
• Manage our SOC2 and HITRUST certified data delivery process along with any support/data issues stemming from our AI-forward application suite
• Lead cross-functional technical programs from planning through execution, ensuring predictable and scalable outcomes
• Bring structure to ambiguous initiatives and maintain alignment across engineering, product, actuaries, and data science
• Establish delivery standards, project governance models, and repeatable execution frameworks
• Provide clear, timely communication of progress, risks, and decisions across teams and leadership
• Produce executive-ready insights to support prioritization, resourcing, and strategic decision-making
• Own and optimize engineering operations tooling (JIRA, Slack, Smartsheet, internal systems)
• Design automated workflows that reduce manual effort, increase reliability, and improve audit readiness
• Streamline development workflows and remove productivity bottlenecks
• Enhance CI/CD pipelines to support rapid, high-quality releases
• Partner with engineering to drive adoption of tools and processes that increase developer velocity