Senior Software Engineer, Thumbtack
Developer Experience
$170.8-259.9k
Salary dependent on locations
Local services marketplace app
Be an early applicant
Local services marketplace app
1001+ employees
Be an early applicant
$170.8-259.9k
Salary dependent on locations
1001+ employees
Company mission
Thumbtack's mission is to help homeowners care for their homes, all the way from minor retouching to fundamental remodelling projects.
Role
Who you are
- Minimum of 4+ years of industry experience in software engineering
- You’re fluent in at least one major programming language and would be able to switch between multiple languages and frameworks. In our stack, we use Go, Scala, PHP, TypeScript, React, Next.js, Swift, and Kotlin for our web and mobile apps. Our developer tooling is in Go and Python
- You know what it means to write high quality, maintainable, testable, reliable and performant code, and you enjoy doing it
- You have experience working on a developer infrastructure team, taking on full or part-time developer experience roles, or have contributed to related open source projects
- You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products
- You care deeply about developer infrastructure, and have consistently made improvements to the developer ecosystem around you throughout your career
- You’re curious, you’re data-driven, you love to ask questions, you think critically about problems, and enjoy delivering value to your users and your teammates through your work
What the job involves
- The Developer Experience (DX) team at Thumbtack is focused on making engineering fast, reliable, and delightful
- We tackle hard problems collaboratively, grounded in strong values of ownership and transparency
- As a DX team member, you’ll partner closely with engineers company-wide to identify pain points, design pragmatic solutions, and drive impactful improvements that elevate our entire engineering organization
- We’re tackling some of the most important and complex challenges in modern software development
- We’re introducing GenAI tooling into a hybrid local/cloud development environment — balancing innovation with reliability and performance
- We’re streamlining the designer–developer feedback loop to enable rapid prototyping and faster iteration
- And we’re building the foundations for measuring developer productivity across diverse workflows, helping Thumbtack make smarter, faster engineering investments
- Own the realization of the company’s charter across key infrastructure components – build systems, CI/CD, test infra, observability and dev/test environments
- Optimize performance, improve usability and simplify configuration of developer workflows throughout the development pipeline to production
- Work closely with engineers across the entire organization – spanning iOS, Android, web and backend – to identify pain points and gaps in systems and tools, and iterate with them on delivering solutions
- Explore best-in-class and cutting-edge technologies in the industry, evaluate relevance to Thumbtack, and drive adoption of impactful technologies at the company
- Drive engineering projects to completion, with a tenacious focus on the developer impact of those projects. Prioritize tasks to deliver on goals with a sense of urgency
- Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves front-end, back-end, or infrastructure work
Our take
ThumbTack is a local services marketplace app that pairs customers with skilled professionals. Instead of simply searching for a professional, users provide ThumbTack with details of the job they need completing and the professionals then pitch their services to the potential customer using credits. ThumbTack makes its money by charging the professional for these credits.
It positions itself as something a little different in a saturated local services space that is dominated by companies like Angie’s List, TaskRabbit, Yelp, eBay, and Amazon. It also focuses on a broad range of professionals, from traditional home services like electricians and painters to photographers, personal trainers, and birthday party magicians.
The COVID-19 pandemic saw a boost in business for ThumbTack as more people stayed at home and made changes to their properties, increasing the demand for home professionals. In fact, after 2019, the company doubled in value to $3.2 billion with its 2021 raise. Now its updated app has 30 new features, and the company is partnering with the likes of trade-powering platform and Unicorn ServiceTitan, indicating Thumbtack's sustained sway in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$275m
LATE VC
Jul 2019
$150m
SERIES F
Total funding: $699.4m
Company benefits
- Parental leave
- Health insurance
- Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
- Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
- Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
- A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
- Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
- Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
Company HQ
SoMa, San Francisco, CA
Leadership
Marco Zappacosta
(CEO)Having studied at Columbia University, Marco co-founded Thumbtack in August 2008. He has served as CEO since January 2009.
Jonathan Swanson
(Chairman)Jonathan started his career creating financial market reports for the White House before co-founding Thumbtack in 2008. Currently Founder at Powerset and Athena.
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