Business Operations Associate, 7shifts

• This is a fast-moving, high-impact role for someone who enjoys digging deep in the data, getting things right, and keeping pace with a business that adapts quick
• You bring 1–3 years in a highly analytical role within a SaaS or high-growth tech environment, or in a transferable path like Consulting, Strategic Finance, Investment Banking, or Corporate Strategy
• You’ve worked closely with revenue operations or go-to-market teams and understand how forecasting connects to product engagement and sales performance
• You have strong modeling skills with hands-on experience maintaining and QA’ing complex Google Sheets or Excel models used for real decision-making
• You’re great at prioritizing and moving fast, and you’re comfortable working in a high-growth, fast-changing environment
• You’re highly organized and able to manage multiple forecast models, inputs, and deadlines at the same time
• You have strong data intuition, pay close attention to detail, and can connect inputs to the bigger business picture while sense-checking and validating along the way
• You communicate clearly, work well with cross-functional teams, and bring a high level of accountability and ownership to your work
• We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you

Desirable

• As the Business Operations Associate at 7shifts, reporting to the Senior Manager, GTM Operations, you will drive accurate, trusted, and well-understood revenue forecasts that guide key strategic decisions across the business
• You’ll own our detailed bottom-up revenue models and maintain the integrity of key business performance metrics
• Working closely with GTM Operations, FP&A, and the Data team, you will translate operational data into reliable financial forecasts
• Own Forecast Models: Own the structure, accuracy, and ongoing maintenance of all bottom-up revenue forecast models, establishing the trusted baseline for business planning and decision-making
• Actualize Forecast Models: Actualize monthly inputs to support adjustments to strategy and resourcing based on real-time performance trends
• Documentation and Change Log: Maintain clear documentation, metric definitions, and model change logs to ensure transparency, consistency, and alignment across stakeholders
• Data Integrity and Audit: Conduct routine audits and integrity checks with the Data team to ensure reliability and accuracy of the data
• Performance Reporting: Manage and prepare data for Monthly Business Reviews, highlighting performance drivers and enabling leaders to identify risks, prioritize focus areas, and take action
• Scenario Analysis: Build and maintain frameworks for scenario and sensitivity analysis, creating flexibility in strategic planning through proactive modeling of potential outcomes
• Target Setting: Support in the development and maintenance of targets for key business segments and sales teams to ensure goals are aligned with the broader business strategy and financial plan