Revenue Enablement Manager, Plaid
New Hire Onboarding
$83.2-150.7k
1-5 days a week in office
Infrastructure and APIs for FinTech
Posted today
Infrastructure and APIs for FinTech
1001+ employees
Posted today
$83.2-150.7k
1-5 days a week in office
1001+ employees
Company mission
Plaid's mission is to unlock financial freedom for everyone.
Role
Who you are
- Experience building and delivering onboarding programs in fast-paced, high-growth GTM environments
- Deep understanding of sales, post-sales, and customer success workflows
- Ability to manage multiple cohorts and initiatives simultaneously
- Strong collaboration and communication skills across technical and non-technical stakeholders
- Familiarity with enablement tools and platforms such as LMS, Highspot, Gong, and Salesforce
- Comfort with evolving requirements, ambiguity, and continuous iteration
- Experience designing onboarding programs aligned to methodology (e.g., Selling for Impact, WbD)
- Proven ability to measure program effectiveness and translate insights into actionable improvements
What the job involves
- The mission of the Revenue Enablement team is to maximize employee performance by delivering learning experiences, tools, and processes that enable all Plaid Revenue and Support employees to do their best work, develop their skills, and drive business results
- As part of our team, you will play a vital role in creating and fostering a supportive culture where our employees can succeed
- Own the end-to-end onboarding strategy across all GTM segments and functions
- Partner with GTM leaders to ensure content reflects current workflows, processes and tools
- Customize onboarding programs by role, region and segment to reflect function-specific workflows, systems and skill needs
- Continuously improve onboarding based on learner feedback, performance data and evolving business priorities
- Define learning objectives, success criteria and progression milestones for new hires
- Apply instructional design principles to develop scalable, engaging curriculum in partnership with functional stakeholders
- Coordinate onboarding logistics including cohort tracking, manager communications, Slack setup and tech provisioning
- Facilitate live sessions such as onboarding kickoffs, check-ins and tool overviews
- Own the onboarding calendar including internal enablement sessions and 3rd party programs
- Ensure proper activation of tech stack tools (Salesforce, Gong, Salesloft, LinkedIn Sales Nav, etc.)
- Define and track onboarding success metrics and collaborate with RevOps, Product Enablement, and People teams to align on onboarding data, reporting and delivery
- Act as the primary point of contact for new hires and managers, providing timely, personalized support
Our take
Plaid builds infrastructure that allows a consumer to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with 12,000 financial institutions in the US, Canada, the UK and Europe. About a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs). The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts.
This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow. Despite its strong position, it has not been immune to the difficult global economic situtation and was forced to restructure at the end of 2022, laying off some of its workforce. However it is still experiencing growth and is well-positioned to weather the current economic uncertainty.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Monthly wellness stipend (gym on us)
- We offer breakfast, lunch, and dinner to keep you well-fed and healthy (when working from the office)
- From medical, life, dental and pension schemes, we’re here to support your physical, mental, and financial wellbeing
- We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids
- Every Plaid is in control of their career development with our learning stipends, tools, and trainings
- We give Plaids the freedom and flexibility to choose where they work - whether that is in a Plaid office, at home in any supported location, or a mix of both!
- Two weeks of synchronous, company-wide vacation
- We want to make sure you have time to meet your personal needs with unlimited PTO
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(CEO)He was a Consultant at Bain and previously a Research Fellow and Trustee at Duke before co-founding Plaid
William Hockey
(Board Director)He was previously an associate at Bain and has since moved on from Plaid to become Co-CEO at Column
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