Senior Strategic Operations Program Manager, Mercury

Banking

$144.8-201.1k

Plus stock options. Salary dependent on location. Canadian employees (any location): CAD $152,100 - $190,000

Google Sheets

Notion

Simplicity

Senior and Expert level

New York

San Francisco Bay Area

Remote from Canada, US

Banking services for startups

Job no longer available

Banking services for startups

501-1000 employees

FintechB2BBankingFinancial Services

Job no longer available

$144.8-201.1k

Plus stock options. Salary dependent on location. Canadian employees (any location): CAD $152,100 - $190,000

Google Sheets

Notion

Simplicity

Senior and Expert level

New York

San Francisco Bay Area

Remote from Canada, US

501-1000 employees

FintechB2BBankingFinancial Services

Company mission

To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.

Job

Company

Role

Who you are

Have demonstrated experience leading strategic projects or programs, such as in consulting, Business Operations, Strategic Operations, Chief of Staff, Corporate Development, or other applicable roles
Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
Ability to work independently to identify issues, and proactively propose, build and implement the solutions to address them from the ground-up
Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
Have a knack for building structure and docs to track large initiatives (Google Sheets, Notion), and comfortability with manipulating, tracking, and interpreting data
Have brought structure and simplicity to a variety of complex and ambiguous business problems
Demonstrate a strong sense of ownership, and can approach new problems with curiosity and first-principles thinking
Excellent oral and written communication skills, and time management skills
Be comfortable operating in a highly-regulated, rapidly evolving, and sometimes ambiguous environment

What the job involves

As the Sr Strategic Program Manager - Banking, you’ll partner with Mercury’s Banking Product and Banking Operations & Financial Partnerships teams, in addition to the Risk and Compliance orgs, to drive strategic operations and planning
You’ll lead large, cross-functional programs that drive company priorities and create value for internal teams, external partners, and users of Mercury’s products and services
This role will report to our Head of Strategic Operations, while embedding within the functional teams it supports, in addition to other teams such as Design and Engineering
Partner across Banking Org leaders (Product/Design/Eng, Financial Partnerships) to help drive critical, cross-cutting projects
Own coordination and communication through large, strategic initiatives, maintaining clarity on the initiative’s workstreams, progress, blockers and next steps
Work directly with senior leaders across the company and with cross-functional partners to work through complexity and ensure that all relevant internal and customer needs are accounted for
Drive swift and thorough responses to incidents involving the Banking Org, keeping customers and internal teams’ needs top-of-mind
Design and implement business and operational systems and processes to simplify operations and support rigorous decision making
Be an integral part of annual planning
In some cases, drive analysis and research that will help inform strategy to support high-quality long-term decisions

Our take

Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.

Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.

By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% employee growth in 12 months

Glassdoor (4.5)

Trustpilot (4.2)

Company

Funding (last 2 of 5 rounds)

Mar 2025

$300m

SERIES C

Jul 2021

$120m

SERIES B

Total funding: $450.9m

Company benefits

Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
Unlimited vacation policy (with a mandatory minimum)
Retirement matching up to 4% of base salary (401k/RRSP)
Paid 6-week sabbatical after the 5-year mark
Annual $1K USD learning & development budget
Unlimited book budget
Weekly $100 USD food budget
Monthly $100 USD wellness budget
Monthly $50 USD cellphone reimbursement
Pet-friendly offices with free tea & lunch

Company HQ

SoMa, San Francisco, CA

Leadership

Jason Zhang

(COO)

Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.

Immad Akhund

(CEO)

Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.

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