Account Manager, Bolt
Government Contracts
Building the future of transportation
Open for applications
Building the future of transportation
1001+ employees
Open for applications
1001+ employees
Company mission
To build a future where people don't need to own personal cars to move around safely and conveniently.
Role
Who you are
- You have 5+ years of experience in Account Management, Project Management, or Public Sector Consulting, with a track record of managing government contracts. Experience delivering transport projects is preferred.
- You have hands-on experience managing and executing public contracts and the overall bid process—from identifying opportunities and coordinating bid submissions to ensuring compliance and contract execution
- You bring strong strategy, operational, and financial skills, with experience managing budgets, structuring offers, and delivering results in regulated environments
- You work cross-functionally with Public Policy, Operations, Legal, and Finance to drive complex projects from planning through execution in complex contractual settings
- You preferably have a background in transport, infrastructure, consulting, or other regulated industries
- You speak the local language of the target market (Dutch) and English fluently
What the job involves
- The role will be mainly responsible for the end-to-end contract execution with municipalities and regions and will collaborate and coordinate, when needed, multiple departments (Local Operations, Public Policy, Product, etc) in order to submit a winning tender and the AM acts as the operational and commercial owner of B2G contracts in their market
- Tenders: Coordinate a workgroup to build a strategic pipeline of public procurement opportunities, ensuring the right bids are prioritized and pursued
- Lead commercial and operational inputs, pricing strategy, and risk assessment for every tender
- Accountable for bid submissions (whilst the tender team is responsible for the submission), ensuring commitments are realistic, and risks are contained or correctly mitigated.Ensure all operational requirements are defined and aligned before submission
- Contract Management: Quality - Set clear KPIs and processes within the contract in order to follow up on performance
- Implement - Ensure supply readiness with local operations for contract ignition
- Follow up - Set and monitor contractual KPIs, ensuring consistent SLA delivery
- Analyse customer feedback and data to initiate improvements within on-going contracts
- Customer contact - Be the customers’ point of contact for managed contracts discussions
- Guarantee compliance with legal, regulatory, and procurement requirements
- Responsible for P&L management of the tenders
- Cross-Functional Collaboration: Work closely with local Operations and Fleet teams to ensure supply readiness
- Coordinate with Public Policy, Legal, Finance, B2B and Product to align resources for contract submission and delivery
- Provide structured feedback to Product on features or gaps arising from government contracts
- Organisation: Competition intel - Set up internal processes to collect, aggregate and analyse competition intel and make operational decisions based on that in order to create a competitive pricing offering
- Product development - Aggregate product feedback into clear overviews of gaps and share with the organization
- Internal collaboration - Clearly see and promote the "bigger picture" of Bolt, not only your own market or business vertical
- Find collaborative solutions instead of pushing your own views through
- Regulatory risk handling - Be fully aware of the regulatory landscape, the impact on the managed contracts and its impact on Bolt and provide suggestions to the organization on how to address potential and real risks
Our take
Across Europe, more and more people are choosing flexible, on-demand transport instead of owning a car. And ride-hailing, shared vehicles and new technology like autonomous driving are all part of this shift. So, cities are pushing for safer and more efficient transport, which is encouraging mobility companies to invest in electric vehicles and even driverless solutions which could eventually reshape urban travel.
Bolt has positioned themselves right in the center of this change, with is leading mobility platform that offers ride-hailing services across more than 50 countries. Through its app, Bolt connects users with transport options designed to be affordable and simple.
Recently, the company partnered with Stellantis to explore Level 4 autonomous, driverless vehicles, showing just how far ahead Bolt is looking for its next phase of mobility.
That said, Bolt operates in a very crowded market and urban mobility is highly competitive, with many local and international players all trying to come out on top. Even so, demand for shared and on-demand transport is at an all time high and only growing. Bolt's broad geographic reach, focus on scale and willingness to invest in future technologies puts it in the perfect position to keep growing.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Jan 2022
$734.5m
SERIES F
Aug 2021
$701.7m
LATE VC
Total funding: $2.0bn
Company HQ
Veerenni, Tallinn, Harju County
Leadership
Markus Villig
(CEO)Markus founded Bolt in 2013 and has served as the CEO since.
Salary benchmarks
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