Customer Lifetime Value Sales Director, HP Enterprise
Global edge-to-cloud company
Be an early applicant
Global edge-to-cloud company
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives.
Role
Who you are
- Strategic Sales Planning & Implementation - Provides input to the development of strategic sales plans that reflect the company's business strategy to advance market share/penetration and achieve profitable growth
- P&L Management - Sets and manages the business investments and resource allocations essential to ensuring the financial growth of the business group. Manage budget and cost optimisation within set spending parameters
- Customer Success - Develops and exercises a profound understanding of business dynamics within area of control, as a basis for informed business decision-making
- C-Level Partnering and Experience - Oversees the development and expansion of long-term executive relationships. Acts as the escalation point for customer issues
- Competitive Positioning/Strategy - Uses competitive intelligence in account planning and sales activities to develop counter-strategies that will neutralise competitive influence on the customer's buying decisions
- Solution Selling - Approaches selling from a business solution perspective to ensure that company products and services accurately address the client's true business need in terms of type, scope, level
- Business and Financial Acumen - Exhibits authoritative business and financial acumen to develop meaningful business recommendations; Understands the portfolio aspect of the company's products/services and how the businesses work together. Understands the balance sheet drivers of channel partners and balances with company requirements. Corporate Governance
- Leadership - Able to lead effectively in a global matrixed environment, and deliver results; Able to influence indirect stakeholder groups; Able to balance between competing priorities and be flexible and creative; Able to drive team performance to best in class; Able to create and build highly effective sales teams and organization; Able to communicate effectively across multiple levels in client organizations, the company and the industry
- Additional Skills:
- Accountability, Accountability, Active Learning (Inactive), Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}
What the job involves
- Hewlett Packard Enterprise intends to appoint a Senior Director – Customer Success and Lifetime Value. This is a UKIMEA Geo role that will report into the SVP and MD of the UKIMEA Geo.
- The role is to be the Senior leader of our Customer Success and Lifetime Value services teams across the countries in our Geography spanning the UK, Ireland, Middle East & Africa, driving the evolution of Customer Success both internally and externally
- Accountable for HPE’s Operational services. Owns the profit & loss, responsible for order growth and delivering revenue growth above the market
- Has ownership on overall sales strategy, cost optimization and drives disciplined sales process management
- Ensures optimum sales coverage through direct and partner sales resources and different routes to markets across countries
- Develops the Business Units (BU) talent resources to support sales efforts. Driving effective category management, product services, marketing & lead to cash processes
- Customer Success builds lasting, consultative relationships with key customer accounts at Executive level
- Demonstrates in-depth Services expertise. Provides external leadership to industry, community, and press
- Creates a performance-driven culture with coaching at the heart
- Responsible for leading/managing marketing, operational, and financial aspects of assigned grouping/segment
- Develop short, mid and long-term plans to achieve market growth, revenue, and operating profit goals
- Develops strategy with field sales teams, sales management, and any other key stakeholders on programs and product positioning to win business
- Act an Executive Sponsors, driving strategic relationships into our top tier customers
Salary benchmarks
Our take
Hewlett Packard Enterprise is a global edge-to-cloud company that delivers unique technology solutions. The company enables its clients to unlock value from all of their data, providing actionable insights that accelerate business outcomes.
Founded in 1937, the company has grown to become one of the world’s leading enterprise technology companies. Among its offerings are cloud services, high-performance computing & AI, Intelligent Edge, and storage – to help with business model development, engagement, performance, and more.
HP Enterprise has been incredibly focused on the optimization of its current offerings as well as setting the standard of future innovation with its ever-expanding portfolio. For example, its HPE Machine Learning Development System (launched in April 2022) removes barriers traditionally seen when incorporating AI and ML into products and services, enabling companies to realize the full potential of AI.
With its range of product announcements and launches (including HPE ProLiant Gen11 and HPE GreekLake) coupled with its strategic partnerships and acquisitions, HP Enterprise is well set to lead the next generation of enterprise software solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing
- Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division
Articles
Leadership
Antonio Neri
(President & CEO)Previously served as the company's Executive VP before becoming the President & CEO. Worked at HP in a number of roles, including Senior VP and General Manager.
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