Director of Commercial Account Management, Culture Amp
+ Employee Share Options Program
2-3 days a week in office (Old Street, London)
Employee platform for staff surveying and analytics
Job no longer available
Employee platform for staff surveying and analytics
501-1000 employees
Job no longer available
+ Employee Share Options Program
2-3 days a week in office (Old Street, London)
501-1000 employees
Company mission
Culture Amp's mission is to build a better world of work by making the power of people analytics accessible to everyone.
Role
Who you are
- Significant sales management experience
- Extensive direct sales experience
- Experience at a high-growth SaaS company
- Excellent coaching skills; ability to observe, evaluate, and give meaningful feedback
- The ideal candidate will be a data-driven and inspiring people leader with strong communication skills and proven experience managing high performing sales professionals
Desirable
- Proficient in Salesforce.com and Gong
- Understanding of HR domain/buyer
What the job involves
- Culture Amp is looking for a high-performing Director, Commercial Account Management with experience in both managing sales professionals and selling HR tech applications directly, ideally within high-growth SaaS
- Reporting into the Global Commercial VP, this role involves managing Account Managers, leveraging technology, and improving existing processes for the EMEA region
- Set a vision, measure, and execute a plan for our AM Commercial Team based in EMEA
- Manage a team of Commercial Account Managers, including but not limited to hiring, supervising, developing and mentoring the team
- Practice what we preach: Focusing on culture and employee experience will lead to great results
- Provide direction and leadership to Account Managers to meet or exceed monthly, quarterly and annual revenue targets, and company objectives
- Work closely with the New Logo, Renewal and Customer Success teams to develop strong partnerships with our Customers
- Promote employee enablement, continuous learning, and feedback
- Collaborate across a range of stakeholders including Customer and Regional marketing to maintain strong leadflow for your focus regions
- Serve as an escalation point for Customer retention
- On a weekly basis, you will:
- Meet with your AMs to provide feedback, support, and training
- Accurately forecast on a monthly and quarterly cadence to meet and exceed quotas
- Track sales team metrics and report data to leadership on regular basis including quarterly business reviews on your regions
- Lead weekly and/or monthly meetings with sales team and leadership
- Partner with CS leadership to run Customer Facing teams of Coaches and Account Managers
- Manage day-to-day performance of Account Managers, identify opportunities for efficiencies
- Recruit, hire, and onboard new account managers
- Live the Culture Amp values by being a cultural ambassador during daily business activities
Salary benchmarks
Our take
The so-called ‘Great Resignation’ has highlighted what top companies have understood for years - that perhaps even more important than technology or branding, a company’s most valuable asset is its people. Culture Amp is an HR tech startup helping companies protect and enhance that value.
From its start as a survey platform, Culture Amp has grown to encompass analytics for managers, like turnover prediction and team goal tracking. It also has a sizable online community where users can connect and book workshops, including ones run by diversity, equity and inclusion experts.
The main way Culture Amp differentiates is its team of “People Scientists,” or organizational and behavioral psychologists who design surveys, work in its product team as analysts and serve as consultants for clients. Combining this with proprietary data derived from its wide pool of clients, the company can offer an exceptional service.
Culture Amp’s unrivaled data set and unique insights have made major impacts inside boardrooms globally. As the nature of the workplace is fundamentally changing post-pandemic, Culture Amp will hope that it can leverage its reputation to help even more customers navigate uncertain times.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jul 2021
$100m
SERIES F
Sep 2019
$74.8m
SERIES E
Total funding: $272.1m
Company benefits
- MacBooks for you to do your best work
- Share Options - it’s important to us that everyone is an owner and can share in our success
- Medical insurance - for you and your family so you can feel safe in these uncertain times
- Excellent parental leave and in work support programme, - for those families to be
- Flexible working schedule - where we can, let’s make work, work for you
- Fun and inclusive digital, and (in the future) in-person events
- Work from home opportunities
Company values
- Learn faster through Feedback
- Trust others to make decisions
- Amplify others
- Have the courage to be vulnerable
Company HQ
London, UK
Articles
Leadership
Didier Elzinga
(CEO)Previously Advisor at Centor for 9 years and Non-Executive Director at Tourism Australia for 4 years.
Douglas English
(CTO)Previously Solutions Architect at National Australia Bank for 5 years and Information Specialist at EDS for 1 years.
Rod Hamilton
(Board Member)Previously Principal Consultant at Unico for 4 years and Consultant at Accenture for 4 years.
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