Content Designer, OKX

• This role requires fluency in written Mandarin (Simplified Chinese) to develop user-friendly content for our Chinese-speaking customers and ensure accuracy in localization efforts
• Bachelor's degree (or higher)
• Able to communicate in English for daily work needs
• Fluency in written and spoken Mandarin (Simplified Chinese) to create user-friendly content for a Chinese-speaking audience
• Proven experience in various forms of writing, such as UI copy, microcopies and user education
• Experience working with diverse or global teams
• Strong interpersonal and communication skills and a lot of team spirit
• Proactive problem-solving skills, with a focus on quickly identifying and addressing issues
• Deep commitment to enhancing user experience, prioritizing user needs and insights in content creation

Desirable

• As a Content Designer, you are the bridge between our users and our products
• Your expertise in crafting clear, concise, and accurate content not only builds trust with our users but also transforms complex product features into intuitive, easy-to-understand experiences
• You will foster relationships with key stakeholders across various departments, including Product Management, Product Design, Marketing, User Research, Engineering, and Localization
• Create and develop user-friendly content in Simplified Chinese. Content types include UX copy, emails, push notifications, release notes, and product documentation
• Coordinate with global teams (primarily based in the U.S.) to apply our brand voice and deliver a compelling product narrative that helps further our business objectives
• Actively use and contribute to our content guidelines and glossary to ensure our company communicates with our users in a friendly, professional, and consistent manner
• Identify potential project blockers proactively and engage stakeholders to resolve any issues and ensure timely delivery and optimal user experience