Key Account Manager, Swift
Canadian Banks
$137.1-254.7k
Plus bonus
Global payments network
Job no longer available
Global payments network
1001+ employees
Job no longer available
$137.1-254.7k
Plus bonus
1001+ employees
Company mission
To make international transactions instant, frictionless and interoperable.
Role
Who you are
- We are looking for team members who bring their experience and passion wherever they go and infuse these aspects into their work
- They have a strong sense of purpose, and their first instinct is to collaborate
- They are passionate about the payments industry and technology, are meticulous, and want to cultivate their career in Business Development
- They are convinced that payments and technology have an important role to play in the world
- Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed. Strong project management skills
- Delivers work to agreed specifications of timeliness and quality; seeks to improve ways of doing things; sets and meets high standards for own work; demonstrates commitment to security policy
- Continually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others
- Applies understanding of how different divisions contribute to meeting Swift's business objectives; understands market drivers of success and encourages changes to improve offerings while optimizing commercial performance
- Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities
- Encourages effective team working within and across the department; respects diversity and recognizes contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of Swift’s values
- Communicates effectively across a wide range of practical or theoretical issues; modifies communication style to optimize understanding by others; clarifies applicable goals, objectives, and business situations; acknowledges and respects other views
- University degree
- At least 7 years’ experience in the payments and securities ecosystem, of which 2 years in relationship management or consulting
- Prior knowledge of Swift or equivalent transaction technology/software companies
- Prior knowledge of correspondent banking
- Preferred: knowledge of the Canadian payments landscape
What the job involves
- Swift is hiring a Key Account Manager for the NAM (North America) Business Development team
- This role will sit within New York City and provide a hybrid work environment
- An integral part of this effort is to find someone who has the passion and desire to drive deep engagement with our community, and you'll cover some of Swift's largest and most strategic clients
- This position reports to the Head of Key Clients and will work closely with the Head of Canada
- The individual will be focused on building client relationships, driving a vision around strategic initiatives, and driving adoption throughout the portfolio
- Be your client’s trusted advisor on all core Swift topics. Own the end-to-end relationship from critical initiatives, to day-to-day opportunities/projects, to escalations. Liaise with other divisions, departments, team managers and members to provide a coordinated service and integrated solution to assigned customers
- Establish a disciplined and well-organized approach to manage your portfolio. Maintain Salesforce, develop account plans, build out stakeholder maps to ensure deep and targeted engagements that support your customer’s strategic objectives
- Represent Swift and promote products and services to grow our business by participating in regional conferences, forums and meetings (may require occasional travel to Canada)
- Identify customer needs and market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily large accounts and/or market infrastructures
- Be the voice of your clients. Share market intelligence, customer feedback, product issues and other relevant information with internal partners. Drive change!
- Involved in core topics like – ISO 20022, gpi, client connectivity (APIs, Cloud applications, ERPs, etc.), correspondent banking, digital assets, CBDCs, etc
Our take
SWIFT was founded in 1973 to serve as the bedrock of the international payments system. A cooperative society which is owned by its member financial institutions, it is a vital piece of the global financial infrastructure, securely transmitting payment instructions between over 11,000 institutions in almost every country. SWIFT handles half of all international transactions, on average 40 million every day.
SWIFT's only direct competition in the traditional cross-border payments sector are bodies such as China's CIPS and Russia's SFMS. Yet, lacking the trust and membership of SWIFT these are unlikely to make serious inroads in the international payments sector.
In recent years, the competitive landscape for international transfers has been disrupted by the large-scale uptake of cryptocurrency. SWIFT has not been immune, facing competition from high-speed blockchain payment networks such as Ripple. However, SWIFT has moved quickly to adapt, introducing SWIFT Global Payments Innovation (gpi) to increase the speed of transactions to nearly that of its competitors, but with greatly enhanced visibility. It also plans to introduce blockchain technologies, partnering with companies like Chainlink to trial its own cross-chain protocols that will support it in the new financial landscape.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Company benefits
- We put you in control of career
- We give you a competitive package
- We help you perform at your best
- We help you make a difference
- We give you the freedom to be yourself
Company HQ
La Hulpe, La Hulpe, Région wallonne
Leadership
Javier Perez-Tasso
(CEO)Has held numerous roles at SWIFT, becoming CEO in 2019. Prior to this, was Head of Product Manager, CMO and Chief Executive of the Americas and UK Region.
Salary benchmarks
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