Senior Product Manager, Lyra Health
Member Engagement
$142-196k
+ Equity in the company through discretionary restricted stock units
More information about location
1-2 days a week in office (Burlingame, CA)
Mental health employee benefits
Job no longer available
Mental health employee benefits
1001+ employees
Job no longer available
$142-196k
+ Equity in the company through discretionary restricted stock units
More information about location
1-2 days a week in office (Burlingame, CA)
1001+ employees
Company mission
To transform access to life-changing mental health care.
Role
Who you are
- BA/BS, or equivalent experience, required
- 5+ years of demonstrated experience in product management within successful SaaS, enterprise software, or health tech organizations
- Experience with all phases of the product lifecycle as well as prior experience managing successful product launches
- Ability to work well on a highly collaborative and cross-functional team, with senior leadership, and with external customers and partners
- Listens well, with a curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more
- Demonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindset
- Ability to think strategically and analytically while operating in a fast-paced, dynamic startup environment
- Excellent verbal and written communication skills, and solid presentation skills
- Nice-to-have: user growth/conversion experience, technical and design skills, experience in healthcare technology
What the job involves
- Lyra Health is looking for a Sr Product Manager to drive member engagement with our growing suite of care offerings. In this role, you will craft a product strategy that enables more members to access Lyra’s life changing care. You will collaborate with engineering, design, and data science to drive deeper interaction and engagement throughout the member experience
- As a member of the Product team at Lyra, you’ll partner closely with marketing, clinical and operational leads, executives, and other stakeholders to develop a deep understanding of our users and to craft compelling solutions for them. You’ll have an opportunity to play a hands-on execution and leadership role in every aspect of the product life cycle
- Craft a thoughtful product strategy and roadmap that helps drive member awareness, engagement and conversion, while balancing cross functional dependencies
- Be the voice of your users. Thoroughly understand their needs, including conducting user research and usability testing in conjunction with designers
- Define and analyze product metrics to inform decision-making and measurement of success in driving engagement and conversion
- Leverage quantitative and qualitative data to define and validate both a roadmap and detailed product plans for your area of responsibility
- Prioritize features and functionality in line with company goals and user needs
- Engage with customers and key internal stakeholders to validate and ensure that product plans will achieve their desired business objectives
- Drive alignment and effective problem resolution across the organization, including the Lyra leadership team
- Develop and communicate detailed product requirements as well as a coherent backlog
- Work with designers and engineers to ensure successful envisioning and delivery of new features and functionality. Drive test case development and product testing
- Write release notes and train internal stakeholders on new features
- Keep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plans
- Help identify and drive process improvements for the Product team
Our take
In the US, millions of people suffer from mental illness each year. This is not only a detriment to individuals, but to businesses as well - with research suggesting that depression and anxiety disorders lead to $1 trillion in lost productivity worldwide each year.
Lyra Health is out to tackle these issues head-on, by delivering mental health care for employees. The company offers video counselling sessions and one-to-one messaging to help users with a variety of conditions including anxiety, depression and substance use disorder.
The company is a key player in the sector alongside peers like Calm, Genoa and Talkspace. Impressively, it boasts a 90% satisfaction rate across its more than 2 million members, demonstrating the impact its products can have.
In 2025, Lyra Health launched a ‘clinical-grade’ chatbot to its offering. This has been met with mixed feelings due to evidence that AI can act unpredictably in response to mental health concerns. It will take time to see whether this feature will enhance or diminish the user experience.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2022
$35m
SERIES F
May 2021
$200m
SERIES F
Total funding: $690.1m
Company benefits
- Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
- Medical, dental, and vision benefits, and free monthly membership to One Medical
- 401k and equity options
- Four weeks of vacation and paid holidays
- Monthly tech stipend
Company HQ
Downtown, Burlingame, CA
Leadership
David Ebersman
(Co-Founder & Board Chair)Former CEO of the company. Was an Equity Research Analyst at Oppenheimer & Co. Also served as the CFO at Facebook, and worked at Genentech for 15 years, leaving as Chief Financial Officer & Executive VP.
Jennifer Schulz
(CEO)Former CEO of Experian North America, Head of Global Online and Digital Products at Visa, and CEO at Verifi.
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