US Financial Advisor Team Manager, Nayya
RIA
$130-150k
Salary range shown for New York based candidates, will be adjusted for different locations
Agentic AI adviser for health & wealth
Job no longer available
Agentic AI adviser for health & wealth
101-200 employees
Job no longer available
$130-150k
Salary range shown for New York based candidates, will be adjusted for different locations
101-200 employees
Company mission
To connect people’s most important information so they can thrive in their health and wealth.
Role
Who you are
- You are a player and a coach, ready to dive in, lead any initiative, and get your hands dirty. You lead by example, inspire the team, and are committed to furthering your knowledge and taking the first step to lead your team
- Active CFP® certification (CPA/PFS, ChFC, CIC, or CFA are a plus or can be substituted based on experience in lieu of a current CFP® certification)
- This is a registered position S65 and must be eligible for IAR registration in your state of residence
- 5+ years in financial planning, advice, or a closely related financial services role
- 3+ years of people leadership experience (directly managing, coaching, and developing a team)
- Strong command of the financial planning process and common employee-benefit planning needs (retirement plans, equity/comp, insurance, taxes, budgeting/debt)
- A clear, empathetic communicator who can build trust with both clients and well qualified, experienced financial advisors
- Comfortable operating in a fast-moving environment—structured enough to create process, flexible enough to iterate, and lead a team that is passionate about making a difference in the industry
- Strong judgment and attention to detail, especially around documentation, suitability, and compliance expectations
- Collaborative and cross-functional: in this role you will not only lead the frontline planning team, you will also work closely with internal (Customer Success, Product, Design, Engineering, and Sales) and external leaders (employer HR teams, benefits leaders, and key stakeholders with employer clients)
- Bonus: experience scaling a client service team in a high-growth environment
What the job involves
- We’re hiring a Manager, US Financial Planning to lead and develop a team of CFP® professionals, strengthen and scale our service model while ensuring a consistently high-quality, compliant planning experience for our members
- You’ll partner closely with Planning Leadership and cross-functional teams (Product, Operations, Client Success) to turn what we learn from clients into improvements in how we deliver advice, and how our platform and team supports it
- Lead and coach a team of remote CFP® professionals to deliver a consistently excellent 1-on-1 planning experience via text based chat & video calls
- Build a high-performing team culture through hiring, onboarding, coaching, performance management, and career development
- Evolve and operationalize a scalable service model. Identify areas we can scale coverage, workflows, scheduling, and day to day work that balances quality, compliance, and capacity
- Conduct quality assurance for the team: QA reviews, adherence to planning standards, documentation quality, and SEC compliance requirements
- Use data and feedback to improve outcomes, tracking and action on metrics like client satisfaction, engagement, utilization, and planner capacity
- Partner cross-functionally to improve the end-to-end client experience and tooling. Bringing insight to product improvement and elevating team requests to impact current product roadmap planning and company goals
- Own and evolve our client-facing content and presentation strategy. Developing and refining planning materials, tailoring them to different audiences/employers and client needs. Regularly deliver live presentations (e.g. webinars, workshops, employer sessions) and assign to members of the planning team in partnership with client success
- Surface and solve recurring client or planner friction points; escalate issues early and drive to resolution via internal partnerships with internal teams (you are the key voice of on the ground planning)
- Continuously improve how we work as a team: creating new processes, templates, and training that makes the team better and current with the changing landscape of financial planning with current rules and regulations
- Navigate changes in an ever changing environment as we are a start-up and working to bring financial health and wellness to all of our members via 1-1 interaction, asynchronous communication, and AI integration
Our take
Nayya helps employers promote smart benefit choices amongst their workforce. Its tools use AI and data science to supply individualized benefit recommendations and automated healthcare claims assistance to the end-user.
Nayya is filling an innovative market niche: whilst 85% of employees would welcome help selecting the right benefits, companies often struggle to offer it. The company responds to this demand by partnering with leading employers, tech partners, and insurance carriers/brokers to help maximize the results of their health benefits spend.
Nayya has secured a high degree of investment since its founding, which it has used to expand its software features. For example, in 2025 it launched the first agentic benefits adviser, that is capable of giving tailored guidance to employees. With this, Nayya holds its position at the front of the market, which should enable it to keep growing its footprint and customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2021
$11m
SERIES A
Jul 2020
$2.7m
SEED
Total funding: $13.8m
Company benefits
- Well-being, mental health, and employee assistance solutions
- 401(k) with Employer Match
- Equity Options
- Sabbatical Program
- Nayya Health Days
- Unlimited PTO
- Company - wide retreats
- Medical, Dental & Vision
Company HQ
Greenwich Village, New York, NY
Leadership
Sina Chehrazi
(Executive Chair & Founder)Graduated from Georgetown University with a Doctor in Law. Became Director of Enterprise Sales & Partnerships at Demyst and then at Enigma. Alongside serving as CEO at Nayya, they are a Mentor at Entrepreneurs Roundtable Accelerator.
Sarah Liebel
(CEO)Joined the company in 2024 as President and COO. They are an Advisor at BetterUp, where they previously held positions such as Chief Growth Officer, an Independent Member of the Board of Directors at Aterian and a Kauffman Fellow.
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