Senior Product Manager, Nucleus Security

• 3+ years of experience in product management for a technology company
• Proven expertise in ServiceNow integrations, with experience working on ServiceNow integrations as a mandatory requirement
• Ownership experience of ticketing integrations and associated functionality
• The ability to work under pressure and adapt to change
• Proven ability to work on highly technical products with complex technical requirements
• Excellent written & verbal communication skills
• Excellent analytical & presentation skills
• Comfort working with fully remote and distributed teams in multiple time zones
• Entrepreneurial, self-starting mindset: you take ownership of problems and solutions, not tasks
• Track record of delivering meaningful product enhancements to a diverse and demanding portfolio of enterprise customers
• Experience in development of products related to APIs or the integration of complex systems is highly preferred

Desirable

• We’re seeking a Senior Product Manager to define product strategy, roadmap, development, and GTM for this key area of our product experience
• Working with feedback from customers and internal stakeholders, you will prioritize high-impact solutions to customer problems and drive the launch of new products to satisfy our customers’ needs
• This is an opportunity to play an important role in guiding the product direction of an expanding startup experiencing rapid growth
• Own product strategy, roadmap, and goals for Nucleus’ ticketing integrations and associated functionality, as well as additional Nucleus products
• Drive strategic product decisions by evaluating customer feedback and market trends
• Define and analyze metrics for product performance, and drive improvement against those metrics over time
• Solicit ideas and feedback, gather requirements, and coordinate cross-functional teams toward solving customer problems
• Work closely with engineering teams to deliver shippable products