Degree Success Manager, Coursera

• The right candidate will bring strong communication skills, data fluency, and a bias for action to help our partners succeed in every recruitment cycle
• 6+ years of experience in account management, recruitment marketing, or partner success roles supporting recruitment or marketing initiatives
• Fluent in Spanish
• Demonstrated ability to manage client relationships and develop customized marketing or enrollment plans to address funnel challenges
• Analytical skills and experience using data to assess performance and guide decisions
• Excellent written and verbal communication skills; comfortable presenting to external partners and cross-functional leaders
• Strong organizational and project management skills with the ability to manage multiple programs simultaneously

Desirable

• The Degrees business at Coursera partners with leading universities around the world to launch and scale online degree programs that deliver career-transformative outcomes for learners
• The team works cross-functionally with marketing, enrollment, product, and operations to help partners meet their recruitment and revenue goals
• As a Degree Success Manager, you will serve as the primary strategic and operational lead for a portfolio of university partners
• You will own the degree component of the partnership, manage day-to-day relationships, oversee program performance, and ensure marketing and recruitment strategies are aligned with the program needs
• Working closely with the Degrees marketing and enrollment teams, you’ll develop and deliver partner/program-specific strategy briefs based on analysis of the recruitment funnel
• This role blends relationship management, marketing, recruitment strategy, and operational discipline
• Serve as the day-to-day point of contact for university partners’ degree programs, ensuring smooth coordination across marketing, enrollment, product, and support
• Partner with internal teams to develop program-specific marketing and recruitment strategies and plans aligned to partner goals and Coursera best practices
• Monitor and analyze funnel metrics to identify trends, risks, and optimization opportunities
• Collaborate with Enrollment to ensure lead quality, timely follow-up, and conversion improvements throughout the funnel
• Manage updates to degree program pages, webinar planning, email nurtures, and other promotional tactics in partnership with the Degree Growth Marketing team
• Lead quarterly recruitment reviews and degree QBRs by compiling data, insights, and recommendations to inform partner discussions