Principal Product Manager, Headway

Payer

$290k

+ Equity

Senior and Expert level
Remote in US
New York
San Francisco Bay Area
Headway

Therapist-by-insurance marketplace

Open for applications

Headway

Therapist-by-insurance marketplace

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Open for applications

$290k

+ Equity

Senior and Expert level
Remote in US
New York
San Francisco Bay Area

1001+ employees

HealthcareB2CB2BMarketplaceMental healthWellbeing

Company mission

To build a new mental healthcare system, rewired for access and affordability.

Role

Who you are

  • If you’re motivated by ambiguous, complex problem spaces that have the potential to change the trajectory of an amazing business, then this is the role for you!
  • Have 0 -> 1 product experience: You have 7+ years of experience building net new products and 2+ years of experience managing people (Founder experience is a definite plus)
  • Enterprise / B2B experience: You love learning about the incentives, structure and goals of enterprise customers and uncovering novel value in their organizations
  • Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude
  • Customer-Centricity: You possess deep user empathy, have strong intuition on how they think, and love delighting them
  • Experimental: You’re innately curious and eager to quickly test and learn how users will respond to new experiences
  • Analytical & Decisive: There is a lot of green field here and one challenge will be clarifying what we do and don’t do. A sharp mind and appreciation for trade-offs is a must
  • Results driven: You care deeply about creating impact and driving results for Headway’s mission

What the job involves

  • We’re looking for an entrepreneurial product leader to step into a Director of Product role to build and scale our product portfolio for Insurance Companies and Health Systems (collectively known as “Payers”)
  • The relationships we build with these partners lay the groundwork for our mission to increase affordable mental healthcare access
  • As the product leader overseeing this side of our marketplace, you’ll be responsible for executing on the vision and strategy of delivering exceptional products to our Payers
  • This work will include developing new features and products in close partnership with payers, leading innovative pilots for groundbreaking new initiatives, investing in cost and quality of care, and exploring new revenue opportunities among our payers
  • Build 0 to 1 product experiences that unlock new value for Payers in our network
  • Deep customer discovery to identify and engage 10x opportunities with Payers
  • Develop a vision and strategy for how we co-design programs and products with Payers, keeping quality and cost of care top of mind
  • Work closely with design, engineering, data, and other cross-functional partners to learn and ship quickly

Our take

1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.

Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.

Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

64% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jul 2024

$100m

LATE VC

Oct 2023

$125m

SERIES C

Total funding: $327m

Company benefits

  • Work from home opportunities

Company values

  • Think future first
  • Act like a Headway owner
  • The first time is always handmade
  • Be relationship-obsessed
  • Invest in yourself to invest in our mission

Company HQ

Tribeca, New York, NY

Leadership

Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.

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