Senior Software Asset Management Analyst, Dropbox

• Experience working in Software Asset Management governance
• Familiarity with IT SDLC and Agile processes is desired
• Excellent verbal and written communication skills
• Ability to navigate ambiguity and work independently to resolve issues and remove barriers to progress

Desirable

• The Dropbox Corp IT Team provides information technology strategy, systems, and services that enable business success
• We test and implement new tools to help Dropboxers work confidently, move fast, and scale effortlessly in a Virtual First environment
• As the connective tissue to our company, we source, build, and implement technology solutions that empower and simplify work while meeting the enterprise-level standards Dropboxers expect from a global technology company
• Our team combines technical expertise with strategic thinking, creating the foundation for collaboration, creation, and growth
• If you're passionate about using technology to shape the future of enterprise solutions, join our Corp IT team
• Areas of work include Technical Programs, Sales and Marketing Systems, Salesforce Development, IT Infrastructure, Security Operations, Collaboration Tools, Enterprise Architecture, and Business Systems Analysis
• As a Software Asset Management Analyst, you will play a key role in optimizing the management and deployment of software across Dropbox
• You will drive the implementation of the Software Asset Management policy from gap analysis to developing execution plans
• You will be responsible for implementing the approach to optimization and compliance strategies - either via implementing automation, data analysis, or partnering with other technology teams
• You will develop important IT governance skills and knowledge of leading SAM tooling in the technology industry
• Partner with Security, ITS, Legal, and Engineering teams to enhance Software Asset Management (SAM) processes and identify improvement opportunities
• Develop and execute a SAM roadmap, integrating best practices for risk mitigation, cost optimization, and automation of manual tasks
• Conduct software license assessments, optimization reviews, and ensure compliance with vendor agreements
• Improve data integration, system capabilities, and user access lifecycle while maintaining training materials for stakeholders
• Maintain accurate software asset and CMDB data, implementing accountability measures and compliance reporting
• Define and deploy CMDB processes, manage audits, and lead process improvements in ServiceNow
• Drive continuous improvement initiatives to enhance productivity, cost efficiency, and overall service delivery