Mid-Market Account Manager, Handshake
$136-170k
60/40 split + RSUs
More information about location
3 days a week in office
The career platform for Gen Z
Job no longer available
The career platform for Gen Z
1001+ employees
Job no longer available
$136-170k
60/40 split + RSUs
More information about location
3 days a week in office
1001+ employees
Company mission
To democratize access to opportunity and ensure any student can build a great career no matter who they know, where they live or what school they attend.
Role
Who you are
- The ideal candidate has a proven record managing relationships at scale while driving renewals and expansions in a SaaS technology company
- 1+ year of Experience closing business- either new business acquisition or existing contracts
- Prior TA or HR experience - not required but preferred
- Exposure working with C-Suite & VP Level Executives at small to medium sized companies
- Ability to understand our customer’s business goals and recommend new approaches, strategies and ways to drive adoption and help them hit their hiring targets
- An understanding of ever-evolving needs of a dynamic, growing organization
- An open-mind to creatively solve our customer’s complex problems
- Strong presentation development and public speaking skills
- Strong communication and relationship management skills
- Experience owning and driving projects end to end
- Strong critical thinking skills
- Superior cross-team collaboration skills
What the job involves
- Handshake is looking for an Account Manager to join our Employer Sales Team in the Mid Market Segment- working with top employers across the nation to drive their early talent recruiting strategy
- You will serve as the primary owner of a set book of existing employer partners, working closely with them to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from onboarding through renewal
- This high-impact role combines equal parts sales, relationship management and customer satisfaction
- Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners primarily in the SMB and Mid-Market Segment
- Visit high value customers on-site as needed, at least 3x per quarter
- Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer
- Develop and cultivate deep relationships with senior executives at the Director, SVP, VP and C levels at our partners
- Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value
- Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake
- Manage and present data and value-driven Quarterly Business Reviews
- Enlist and inspire customers to participate in Handshake events and other marketing materials
- Manage overall customer loyalty, serving as internal advocate and escalation point to customers
- Assist in identifying and developing scalable account management tools and methodologies that can be applied across the Account Management team
- Help scale internal process to support hundreds of premium employers
- Becoming a Handshake expert, learning the ins and outs of HR and higher ed Tech
Our take
The three founders of Handshake established their company in an attempt to eliminate inequality and make the student hiring landscape fairer. The Handshake platform acts as a LinkedIn for college students, pairing students from every walk of life with more than 650K employers, including the entire Fortune 500, which includes Google and Nike.
The graduate recruitment platform is open to any student with a valid @.edu email address, with more than 17M active users from thousands of colleges and universities. With a student-first philosophy, the company generates revenue from both universities and employers rather than students.
Valued at $3.5B, Handshake has gained traction in a competitive market, although it has strong competition from recruiting giants LinkedIn and Indeed. It stands out, however, by helping students build new relationships and skills, rather than simply making connections to people they already know.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$200m
SERIES F
May 2021
$80m
SERIES E
Total funding: $434m
Company benefits
- Health Insurance: Comprehensive medical , dental, and vision coverage
- Fertility and family forming: Through a partnership, Handshake offers comprehensive family benefits, including infertility treatments and a $15K stipend, to its employees.
- LGTBQ+ coverage: All medical plans cover transgender services.
- Mental health: Discounts on a variety of wellness apps and an Employee Assistance Program with access to five free counseling sessions.
- Tax savings: Tax-advantaged benefits to save money on healthcare, dependent care, and other expenses.
- Learning & development: Employees are provided with an annual stipend to use towards professional development, career development workshops, manager trainings, and 1-on-1 coaching through external partnerships
- Community leader support: Employee Resource Group leaders are compensated with a quarterly bonus for the high-impact work the role requires
- Parental leave: Leaves of 16 weeks for birth-giving parents and 10 weeks for non-birth-giving parents; the policy applies to adoptions as well. Handshake also partners to provide one-on-one coaching on preparing for leave and coming back from leave
- Flexible time off: No accrued time off or waiting period to take vacation. Two paid flexible holiday days off to observe holidays that closely align with religious, cultural, and personal needs
- Sabbatical: Paid six-week sabbatical to recharge and reset beginning at six years of continuous, full-time employment, and every four years thereafter
- Volunteer time off: Two days off for social and civil activism, volunteer work, and/or any related activities, including attending and participating in protests
- Life & disability insurance: Essential benefits and automatic coverage with basic life insurance, plus short-term and long-term disability coverage.
- 401k match: Dollar-for-dollar match up to 1% of pay, with a max of $1,200 per year.
Company HQ
Financial District, San Francisco, CA
Leadership
Garrett Lord
(Co-Founder & CEO)Majored in Computer Science at Michigan Technological University. Interned at Palantir Technologies before co-founding Handshake in 2012.
Ben Christensen
(Co-Founder)Graduated from Michigan Technological University with a degree in Computer Networking & Systems Administration. Interned at Target and worked as a Developer at Up and Running Software. Was part of Arbor Networks' ASERT Security Research team.
Scott Ringwelski
(Co-Founder)Attained a degree in Computer Software Engineering from Michigan Technological University. Co-founded Handshake in 2012.
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