Lead Site Reliability Engineer, Canary Technologies
Providing hospitality technology
Job no longer available
Providing hospitality technology
201-500 employees
Job no longer available
201-500 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- 7+ years in SRE, platform, systems, or infrastructure engineering
- Strong background in AWS and Kubernetes operations
- Experience establishing SLOs/SLA frameworks and driving org-wide adoption
- Strong track record leading incident response and postmortem culture
- Experience with observability ecosystems
- Programming/scripting skills in Python, Go, or similar (automation-first mindset)
- Strong cross-functional leadership partnering with product, platform, and app teams
What the job involves
- Our team is growing and we're hiring a Lead Site Reliability Engineer to join our engineering team and enable our next phase of growth. Canary's engineering team is fully remote!
- You'll own incident management maturity, SLO frameworks, reliability standards, and operational excellence across Canary's platform
- Drive incident response best practices, lead postmortems, and define SLAs/SLOs across platform services
- Collaborate with product & app teams to implement reliability reviews
- Oversee evolution of the observability stack
- Build frameworks and tools that reduce toil and empower engineering teams with self-service capabilities
- Advocate for reliability and operational excellence across product and engineering teams
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionising the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorisation solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by Insight Partners, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
59% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jun 2025
$80m
SERIES D
Jun 2024
$50m
SERIES C
Total funding: $175.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company HQ
Financial District, San Francisco, CA
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder & President)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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