Commercial Account Manager, monday.com
3 days a week in office (Rathbone Square, London)
A global software company transforming how businesses run
Be an early applicant
A global software company transforming how businesses run
1001+ employees
Be an early applicant
3 days a week in office (Rathbone Square, London)
1001+ employees
Company mission
To empower organisations of any size to run better, faster, and smarter.
Role
Who you are
- A minimum of 3 years of B2B SaaS sales, account management or consulting experience working with SMB-sized accounts (up to 250 users)
- Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
- Own both a renewal target and an added ARR target
- Prior experience in Strategy consulting - advantage
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Superb written and verbal communication skills
- Positive attitude, empathetic, and energetic
- Evidence of involvement in expansion or renewal strategies, partnering with other parts of the business (marketing, PMM, Product)
- Experience and evidence in taking the initiative to own your book of business and test and implement new approaches to pipeline generation
What the job involves
- We're looking for a Commerical Account Manager to join our expanding sales team here in London
- There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers
- Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform
- The Commercial Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting
- Proactively own and manage a portfolio of SMB, accounts, becoming their trusted advisor and influencer
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
- Work to ensure we maintain and retain our customers, through proactively managing and engaging with our users and key stakeholders
- Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
- Consult with customers on their internal processes and challenge leaders to drive change across their organisation
- Create and implement internal promotion programs within customer organisations to generate awareness and drive usage of monday.com
- Partner with others at monday.com to ensure successful account management and surface customer inputs back
- Working as part of a global team, with access to ongoing training, and development as we keep pace with the phenomenal product innovation at our company
Salary benchmarks
Our take
Monday.com is a customisable work OS where teams create and shape workflow apps in minutes to plan, run, and track their processes, projects, and operations for organisations of all sizes. The code-free platform adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space. Ultimately, its agile product suite transforms the way that businesses run and is applicable across many use cases.
The company’s products are gaining increasing popularity with customers seeking ways to manage employees who are increasingly working from home. Within the collaboration tools market, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening in teams, with low chat noise and no need for technical knowledge to gain understanding. It's been picked up by over 245,000 companies worldwide, including household brands such as Coca Cola, Hulu and Universal Music Group.
Since listing publically and gaining IPO status in 2019, Monday's revenue and subscription base have continued to grow despite economic headwinds in the overall tech sector. Long term, the founders believe they can grow the company to a secure No. 1 spot. They plan to do this by capitalising on the growing uptake of remote working and no-code customisation over the next decade.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Equity (monday shares) grants
- Wellness benefits
- Pet-friendly offices
- Hybrid working
- Private Health insurance
- Income protection & Life Insurance
- Generous Pension Scheme with matching employer contribution
Company values
- Transparency
- Impact
- Data-driven
- Ownership
- Inclusivity
- Accountability
Company HQ
London
Articles
Leadership
Roy Mann
(Co-CEO)Previously CTO at Wix and two-time former CEO of internet startups.
Eran Zinman
(Co-CEO)Founded Conduit Mobile, and has extensive software development experience.
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