Lead Product Manager, Tide
Card Reader
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Business accounts for SMEs
Open for applications
Business accounts for SMEs
1001+ employees
Open for applications
+ Share options
1001+ employees
Company mission
Tide's mission is to transform the business banking market, and to save SMEs time and money.
Role
Who you are
- Has 10 years of experience in product management preferable from Acquiring background
- Strong knowledge of growth strategies specifically suited for hardware-based financial products in high-growth environments
- In-depth experience with card reader products, with a particular focus on the UK and European markets
- Proven ability to work with cross-functional teams and influence stakeholders, including C-level executives
- Proficiency in agile development methodologies such as OKRs, Scrum, and Kanban
- Background in integrating card reader products within Banking Apps
- Experience in achieving product KPIs (e.g., onboarding, activation, retention) and managing P&Ls
- Deep understanding of PSPs, scheme networks, and relevant compliance standards
- Very strong communication and stakeholder management skills
- Product strategy skills, commercial acumen and an understanding of acquisition unit economics
- Leadership qualities and a desire to mentor and manage fellow PMs
What the job involves
- As the Lead Product Manager for Tide’s Card Reader Plus product, you will shape the strategy and vision to scale this core product, focusing on product-led growth and seamless integration with Tide’s platform
- This role is instrumental in driving our mission to empower members by providing a high-quality, efficient card reader experience that complements our broader ecosystem
- Own Get Paid and Card Reader Plus solutions with the needs of established larger businesses in mind, ensuring seamless integration with other Tide products for a unified user experience
- Continuously assess and prioritise feature enhancements that cater specifically to the requirements of established larger businesses, ensuring each release delivers significant value to this target segment
- Establish and monitor performance metrics that gauge product success specifically for established business users, adjusting strategies based on feedback and usage patterns to optimise the product's impact within this segment
- Align revenue targets and strategic partnerships with Tide’s objectives, specifically focusing on the needs of established larger businesses
- Design market-aligned pricing strategies to drive adoption, profitability, and retention, ensuring the product’s appeal to established, high-transaction businesses
- Leverage data insights to continuously refine the Card Reader Plus, tailoring the product’s features and functionalities to the demands of larger, established businesses
- Lead experiments and A/B tests with a focus on the acquisition and profitability of established business customers, ensuring the product meets their specific needs
- Strategically scale Get Paid Countertop Products for Established Businesses operations across geographies, prioritising operational efficiency and a seamless experience for larger, established business users
- Partner with teams across product, engineering, design, analytics, marketing, and finance to align on goals, specifically for scaling the product to serve established businesses effectively
- Develop specialised fraud, risk, and chargeback models focused on the transaction patterns of established larger businesses
- Work with risk, compliance, and member operations teams to ensure Card Reader Plus remains a secure, compliant option for established larger businesses, focusing on the security needs of high-volume merchants
Salary benchmarks
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide solves that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch Tide has gained considerable traction among small businesses. This is largely thanks to their fast onboarding times, low fees and the diversity of their products, which include a number of accountancy tools. Headed up by a former RBS, C&A and Optanus executive, Tide is uniquely positioned within the financial services market.
Having built a strong user base of over 500,000 in the UK, Tide has since launched in India, where it has an additional 50,000 users. Through further expansion into Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jan 2023
$24.7m
GROWTH EQUITY VC
Jul 2021
$100m
SERIES C
Total funding: $289.3m
Company benefits
- Discounted gym membership
- Personal learning and development allowance
- Enhanced family friendly leave
- Paid volunteering and charity work days
- Cycle-to-work scheme
- Option to buy extra holiday, or take a sabbatical
- Work from home opportunities
- Health insurance
- Flexible working
- Breakfast, snacks and hot drinks
- Private healthcare cover
- CBT and subsidized mental health apps
Company HQ
City of London, London, UK
Leadership
Dr Oliver Prill
(CEO, not founder)Started out as a consultant at McKinsey. Previously served as CEO of both C&A Bank and Optanus, and was COO of Kreditech Holding.
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