Senior Program Manager, MongoDB
Customer Success PMO
$82-161k
More information about location
Developer data platform
Be an early applicant
Developer data platform
1001+ employees
Be an early applicant
$82-161k
More information about location
1001+ employees
Company mission
To empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.
Role
Who you are
- Proven project management skills, including the ability to lead the development, documentation, and execution of a global project portfolio
- Experience developing a project management framework, including objectives and key metrics, upon which a project will be evaluated and tracked for progress
- Demonstrated experience building a successful change management framework for field teams including creating and managing relevant communication tactics
- Self-starter that takes initiative for proactively supporting both strategy and tactical execution plans with high attention to detail and delivery excellence
- Excellent interpersonal skills including effective listening, written and verbal communication, with ability to influence and align priorities
- Outstanding collaboration skills with the desire and patience to work cross-functionally with a diverse global team to establish and meet shared organizational goals
- Ability to remain calm and focused when handling multiple projects in a fast-paced, agile environment while still meeting deadlines with ease and accuracy
- Minimum 5 years of related experience; knowledge of Customer Success a plus; Project Management Professional (PMP) certification highly desired
What the job involves
- We’re looking for an individual with a passion for people, process, and technology to lead the Project Management Office (PMO) within our Customer Success Center of Excellence
- This individual will build the framework upon which our global project management practice is built, in addition to driving change management initiatives that unify our internal teams and bring the customer to the center of everything that we do
- Through cross-functional collaboration, and a keen eye for design-centered execution, this role will drive project impact and lead the design and implementation of highly effective change and communication strategies
- Lead establishment of a formal Project Management (PM) function within the Customer Success Center of Excellence to ensure transformational projects are captured, prioritized, tracked, and measured throughout the project lifecycle
- Facilitate project lifecycle from kick-off to close to ensure desired outcomes; manage project check-in meetings to ensure deliverables are on track and risk is remediated
- Communicate needs, timelines, and feedback between project stakeholders to drive alignment and accountability; monitor projects plans, updates, and statuses
- Lead the design and delivery of the change management program inclusive of readiness activities, team enablement, and implementation of change management strategies
- Develop communication strategies and implement processes, activities, and programs that result in timely dissemination of information and communication consistency
Our take
MongoDB is an open-source, cross-platform, document-oriented database system. It stores data as JSON-like documents and is written in C++, Go, JavaScript and Python.
Essentially, the company develops tools and blueprints to help businesses and organisations modernise their legacy applications, migrating them to the MongoDB database and the MongoDB Atlas cloud database. With this initiative, MongoDB is particularly taking aim at Oracle customers with ageing applications running on the Oracle relational database system.
Since its release, MongoDB has become one of the most popularly used NoSQL database systems due to its ease of use and efficiency. It is also the fastest-growing database ecosystem, and boasts hundreds of millions of downloads. Recently, the company announced a partnership with Patronus AI, an automated evaluation and security platform, through which it will bring automated LLM evaluation and testing capabilities to enterprise customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jan 2015
$80m
SERIES G
Oct 2013
$150m
SERIES F
Total funding: $311.1m
Company benefits
- Rich health insurance coverage
- Virtual & on-site fitness classes
- Health screenings & telemedicine
- Access to transgender-inclusive health insurance coverage
- Global and internal mobility opportunities
- Equity & Employee Stock Purchase Program
- Pension & retirement programs
- Income Protection
- Flexible PTO is offered to every US employee & competitive time off policies for non-US employees
- Employee Assistance Program
- Mental health counseling
- Free meditation app access
- Fertility & adoption financial assistance
- Parental counseling for new parents
- 20 weeks of fully paid gender neutral parental leave & flexible work arrangements
- 4 weeks of emergency care leave
Company values
- Think Big, Go Far
- Build Together
- Embrace the Power of Differences
- Be Intellectually Honest
- Own What You Do
- Make it Matter
Company HQ
Theater District, New York, NY
Articles
Leadership
Dwight Merriman
(Co-Founder)Previously CTO and Co-founder at DoubleClick for 10 years, and Chairman at AlleyCorp for 15 years.
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