Heroku Account Executive, Salesforce
Commercial
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 4+ years of quota-carrying software or technology sales and account management experience
- Managing the sales cycle from technology champion to the c-suite (CIO, CISO, CTO)
- Experience selling complex technologies to primarily an IT buyer
- Consistent track record of over-achieving quota
- Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Desirable
- Experience selling in the Cloud industry or technical software sales experience (ex: IaaS or SaaS)
- Experience with analytics, data, databases, predictive modeling, DevOps and/or application development
What the job involves
- Our Heroku Account Executives play a crucial role in driving the growth of the Heroku business and helping our Commercial customers succeed
- They build positive, trusted relationships with both key team members and executive decision-makers within their patch, and become integral in helping customers realize value from their Heroku investments
- Build and maintain strong relationships with existing and potential customers
- Understand clients' business needs and objectives to effectively drive digital transformation using Heroku solutions
- You will use your skills to develop opportunities, through both warm leads and whitespace prospecting
- Focus on customer success to help drive growth in existing Heroku accounts
- Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
- Perform account planning at assigned accounts, coordinating with various sales resources to ensure strategic alignment
- Collaborate with cross-functional teams, including marketing and technical support, to meet customer needs
- Prepare and deliver accurate quotes and proposals to customers
- Stay informed about industry trends and competitors in the Heroku space
- Understand the broader Salesforce product portfolio, and how Heroku drives strategic value in the Customer 360
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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