Account Director of Demand Platform Operations, OpenX
$122-144k
+ Bonus + Equity
Sell-side platform
Be an early applicant
Sell-side platform
201-500 employees
Be an early applicant
$122-144k
+ Bonus + Equity
201-500 employees
Company mission
OpenX's mission is to create awesome programmatic marketplaces.
Role
Who you are
- 7–10 years of account management or sales experience in digital advertising, programmatic monetization, and yield management
- Deep understanding of programmatic buying and real-time bidding (RTB), with direct experience working with Ad Exchanges, DSPs/SSPs, or Ad Networks
- Proven ability to build and strengthen strategic relationships, navigate complex technical challenges, and engage effectively with stakeholders at all levels, especially C-suite executives, both externally and within OpenX
- Exceptional storytelling and communication skills, with the ability to translate complex data and insights into compelling, actionable narratives for diverse audiences
- Track record of revenue growth, including upselling existing clients, leveraging data to drive performance, and consistently achieving or exceeding goals
- Strategic mindset, capable of evaluating a broad book of business to identify key revenue drivers, long- and short-term opportunities, and pathways to create differentiated client partnerships
- Innovative and proactive problem-solver, highly motivated and detail-oriented, with a passion for driving ideas forward and improving operational efficiency
- Results-driven, with a demonstrated ability to identify, prioritize, and execute on new business opportunities or process enhancements
- Excellent presentation and interpersonal skills, with the ability to clearly articulate complex technical concepts in simple, approachable terms
- Proficiency in Excel, PowerPoint, and Google Workspace; familiarity with Looker or other BI tools is a plus
- Bachelor’s degree or equivalent work experience required
- Travel required for partner meetings, conferences, and internal collaboration
What the job involves
- OpenX is seeking an experienced professional with deep expertise in the programmatic supply-side ecosystem to lead demand partner relationships and technical integrations
- The ideal candidate will be naturally curious, highly analytical, and a motivated self-starter with a customer-first mindset - someone who can build trust and become a strategic advisor to our DSP partners
- This role requires a strong understanding of RTB exchange optimization, supply-side technologies, and data-driven insights
- The successful candidate will demonstrate a proven ability to drive growth through upselling, craft compelling stories from data, and maximize programmatic performance and efficiency
- Strategic Account Management: Oversee key DSP relationships by managing day-to-day workflows, communications, and strategic engagement between OpenX and its demand partners, serving as a trusted advisor to stakeholders
- Deliver exceptional customer satisfaction by deeply understanding each DSP’s technology stack, business priorities, and technical requirements - enabling OpenX to maximize its value and alignment with partner objectives
- Co-develop comprehensive account strategies in collaboration with your Platform Partnerships counterpart, focusing on technical, product, and supply optimization initiatives that drive stronger performance and platform value
- Lead regular business reviews and strategic discussions, both on a set cadence and ad hoc, to identify partner needs, address challenges, and uncover growth opportunities across OpenX’s exchange, products, and publisher ecosystem
- Revenue: Own and drive revenue performance across your portfolio of demand platform partners, remaining accountable for achieving growth targets and identifying incremental opportunities through private marketplace deals, exchange optimization, and strategic partnerships
- Monitor and analyze revenue trends by identifying and reporting key drivers—both positive and negative—to ensure organizational visibility, accountability, and proactive management of performance outcomes
- Accelerate growth by uncovering client expansion opportunities, supporting technical integrations, promoting new product use cases, and leveraging data insights to optimize key performance indicators
- Oversee financial and operational processes including discrepancy resolution, annual incentive management, and onboarding of new real-time bidding (RTB) partners as needed
- Technical Insights, Optimizations, and Analysis
- Analyze exchange performance trends across demand platforms, publishers, formats, regions, and other bidstream signals to inform both broad and tailored DSP strategies
- Advise partners on integration enhancements and product opportunities by leveraging a deep understanding of DSP technical architectures, optimization levers, and monetization pathways
- Collaborate cross-functionally with internal teams to improve efficiency for DSP partners, delivering actionable insights that empower data-driven decisions, exceed performance benchmarks, and maximize the value derived from the OpenX Exchange
- Lead the identification and execution of optimization strategies that drive revenue growth, strengthen integration health, and deepen DSP partnerships
- Partner with analytics and operations teams to design and enhance reporting frameworks and exchange dashboards in Excel, Looker, or similar tools to surface key trends and performance metrics
- Collaboration: Partner cross-functionally with internal teams across Publisher Development, Buyer Development, Product, Marketing, and Customer Solutions Engineering to address client needs, resolve requests, and drive meaningful business outcomes for demand platform partners
- Collaborate closely with Demand Platform Partnerships on enterprise and strategic accounts to align on account strategies, share technical insights, and communicate partner challenges, requirements, and growth opportunities
- Maintain deep industry and competitive expertise along with an expert-level understanding of OpenX’s product suite - clearly articulating how OpenX differentiates itself in the programmatic ecosystem and delivers value to demand partners
Application process
- Effective Date: November 21, 2024
Our take
Programmatic advertising - the automatic placement of advertisements typically conducted via the internet and based on a personalised understanding of viewers’ online profiles - has become a vital tool for every business. OpenX provides the infrastructure for this booming industry with their ad exchange platform.
The company is now focused on adjusting its platforms to reflect the values of the modern society it is doing so much to shape. That means accepting tough but fair multi-million dollar FTC fines for data breaches as well as becoming the first ad exchange to go carbon neutral.
The challenge of competing with both ever-changing views on the value and efficacy of programmatic advertising is not a small one. However, OpenX has proven that it is able to innovate with the times. It has deep partnerships across the ecosystem, partnering with Attain in 2022 to enable supply-side targeting for advertisers, enabling the company to reach further heights.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jan 2013
$25m
SERIES E
May 2011
$20m
SERIES D
Total funding: $75.5m
Company benefits
- Dental and vision for both employees and their families
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Pasadena, CA
Leadership
Damon Reeve
(Board Director)Previously Board Director at Snowplow Analytics for 3 years and CEO of Authenticated Digital for 4 years. Currently acts as CEO for Ozone.
Scott Switzer
(Advisor)Previously Limited Partner at FirstMark Capital for 8 years and Advisor at Flybridge Capital Partners for 4 years. Acts as CTO for Ozone.
John Gentry
(CEO, not founder)Previously acted as President of Spot Runner, developer of the Malibu Media Platform, an online media exchange that simplifies the buying and selling of television media. Experience as Chief Revenue Officer of Green Dot, the pioneer and market leader in the prepaid debit card industry.
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