Senior Executive Assistant, ServiceNow
$124.7-218.3k
+ Equity for eligible roles + Variable/incentive compensation
More information about location
2+ days a week in office (Santa Clara, CA)
Cloud-based digital workflows for enterprises
Open for applications
Cloud-based digital workflows for enterprises
1001+ employees
Open for applications
$124.7-218.3k
+ Equity for eligible roles + Variable/incentive compensation
More information about location
2+ days a week in office (Santa Clara, CA)
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- The ideal candidate will possess excellent organizational skills, a solid understanding of financial concepts, and demonstrate a high level of confidentiality and professionalism in all aspects of their work
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- 10+ years experience supporting SVP and/or CxO
- Highly organized with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels
- Desire to grow and take on your own projects
- Excellent communication skills, both verbal and written
- Ability to manage multiple tasks simultaneously and prioritize effectively
- High level of discretion and the ability to handle confidential information
- Flexibility to shift between supporting the President and Chief Financial Officer, Sr. Executive Assistant, and the Chief of Staff to the President and Chief Financial Officer
- Proactive problem-solving skills and the ability to think ahead to anticipate needs
- Professional demeanor and soft-skills
- Proficient in Zoom, Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Loop), and Concur
What the job involves
- This role will report to the Senior Executive Assistant to the President and Chief Financial Officer, as well as the Chief of Staff
- We are seeking a highly skilled and proactive Executive Assistant to join our team and provide essential administrative support to assist our Sr
- Executive Assistant in supporting the President and Chief Financial Officer
- This position offers the opportunity to work closely with executive leadership while ensuring that the President and CFO's time is optimized, day to day processes run smoothly, and key projects are well-coordinated
- Serve as a backup to the Sr. Executive Assistant to the President and Chief Financial Officer, stepping in when needed to handle administrative tasks such as managing schedules, handling communications, and organizing internal and external meetings
- Ensure seamless continuity of support in the absence of the Sr. Executive Assistant
- Maintain consistent communication with all stakeholders to ensure that key tasks are completed and deadlines are met without disruption
- Help in the preparation and coordination of materials for meetings, presentations, and reports
- Manage and track ongoing projects, ensuring deadlines are met and relevant materials are prepared
- Act as a liaison between different departments to ensure alignment and timely execution of initiatives
- Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining leadership expenses/credit card reconciliation
- Manage Expense Reports: Oversee the submission and processing of expense reports via Concur, ensuring accuracy and timely approvals
- Coordinate New Hire Onboarding: Assist internal departments with the setup and execution of onboarding processes for new hires, ensuring a smooth and efficient transition into the company
- Help organize events, executive offsites, or meetings that involve senior leadership, ensuring logistical details are handled seamlessly
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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