Program Manager, Clio
Financial Services
CA$104-156k
Legal practice management software
Posted today
Legal practice management software
1001+ employees
Posted today
CA$104-156k
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- You thrive in an unstructured environment and are skilled at making sense of complex, unclear situations to drive clarity and direction
- You can prioritize opportunities based on total business impact and return on effort, ensuring that resources are spent where they will have the greatest effect
- You have a demonstrated history of successful collaboration with cross-functional teams, including GTM and R&D, to deliver high-impact projects
- You’re a strategic thinker who’s not afraid to "Get Stuff Done" (GSD) and can balance both big-picture thinking and tactical execution
- You operate with an ownership mentality, always striving for excellence and taking full responsibility for the success of your initiatives
- Bachelor’s degree in Business, Finance, or a related field
- Proven ability to drive results in a cross-functional environment and navigate ambiguity effectively
- History of successfully collaborating with GTM and R&D teams
- Strong analytical skills and a strategic mindset
- Demonstrated ability to prioritize opportunities based on business impact
- Succinct communicator
Desirable
- Knowledge of embedded fintech/payments and a deep understanding of financial services ecosystems
- Experience in strategy and operations, GTM, or consulting (must have experience in an operating role)
- MBA or other advanced degree is a plus
What the job involves
- The Program Manager, Financial Services will develop and manage special projects and work closely with leadership within the Financial Services team and across Clio to drive continued growth in our Payments business and beyond
- As a strategic and operational leader, you will identify opportunities for growth and operational efficiency, collaborate across departments, and work to bring them to life
- You will partner with cross-functional teams, navigate ambiguity, and focus on the highest-impact opportunities to ensure the success of our financial services initiatives
- Explore growth opportunities within the Payments and Financial Services business, identifying high-potential areas for improvement and/or expansion
- Validate potential solutions through qualitative and quantitative analysis, including customer interviews, data analysis, and other research methods
- Drive alignment with cross-functional stakeholders across departments (e.g., Product, Marketing, Sales, Engineering) and secure leadership buy-in for strategic initiatives
- Design, launch, and monitor the implementation of new initiatives, ensuring they align with business goals and deliver measurable outcomes
- Foster strong relationships with go-to-market (GTM) and research & development (R&D) teams to collaborate effectively on project execution and overcome challenges
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- RRSP-matching
Company values
- Giving Back - we’re committed to creating positive social change in the community
- Creating Better Work Environments - we believe that a diverse and inclusive culture is a competitive advantage that benefits both our employees and customers
- Thriving as a Team - we live by seven core values on how to thrive, have fun, and win as a team
Articles
Leadership
Jack Newton
(CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
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