IT Support Engineer, Okta
Management platform securing resources from cloud to ground
Open for applications
Management platform securing resources from cloud to ground
1001+ employees
Open for applications
1001+ employees
Company mission
To improve the connections between people and tools to make companies more productive and secure.
Role
Who you are
- Minimum of 3-5 years of experience in IT support or a related technical role required
- Possesses in-depth expertise in both Windows and Mac OS platforms
- Collaborate closely with procurement and finance teams to ensure alignment on purchasing strategies and budgetary goals
Desirable
- Overseeing vendor relationships, including negotiating contracts, managing performance, and ensuring timely delivery of services and products
- Possess in-depth knowledge of Okta, Jamf, and Intune for effective management and security of user identities, devices, and applications
- Skilled in providing support to executives and high-profile stakeholders
What the job involves
- The IT Support Engineer, Hardware Asset Management is responsible for overseeing the lifecycle of hardware assets.
- This role includes managing inventory, ensuring timely procurement, tracking asset deployment, and maintaining records of hardware configurations and warranties
- The engineer will work closely with IT and procurement teams to optimize asset utilization, support hardware troubleshooting and repairs, and ensure compliance with organizational policies
- Proficient in troubleshooting and resolving Level 1 to Level 3 technical support tickets
- Oversee inventory and asset management, including receiving, assembling, and maintaining hardware, while ensuring accurate tracking and ongoing oversight of all assets
- Facilitating the onboarding process for new employees, ensuring a smooth transition and seamless integration into the company culture and workflow
Our take
Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.
The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. They aim to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.
Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2015
$75m
SERIES F
Jun 2014
$75m
SERIES E
Total funding: $229.3m
Company benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Company values
- Love our customers
- Never stop innovating
- Act with integrity
- Be transparent
- Empower our people
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Todd McKinnon
(CEO)VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.
Frederic Kerrest
(Vice Chairman)Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.
People progressing
Joined as Senior Manager, Recruiting EMEA and promoted to Director, Recruiting EMEA after 3 years. Promoted again to Senior Director, Recruiting EMEA after another 3 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at Okta
- Workforce: We believe in recruiting diverse talent to create balanced teams
- Workplace: We support and empower employees to be authentic and grow through open conversations and education
- Marketplace: We go to market and sell to diverse audiences
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