Relationship Director, Lloyds
Offers an annual performance-related bonus and share schemes including free shares
2 days a week in office
Retail and commercial bank
Open for applications
Retail and commercial bank
1001+ employees
Open for applications
Offers an annual performance-related bonus and share schemes including free shares
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Good market awareness of payments and cash management (clients, industries, products, innovation, technology, financial regulation) is crucial
- Strong expertise in the Domestic and International payment systems,
- Solid understanding of Digital Channels (SWIFT, H2H, API),
- Proficiency in liquidity management tools including Pooling, Sweeping and Virtual Accounts (preferred)
- Detailed understanding of general banking practices and their impact on client requirements
What the job involves
- JOB TITLE: Director - Cash Management & Payments
- We currently have a great opportunity for a hard-working and ambitious Director to join our Global Transaction Solutions (GTS) Product team
- You'll support the commercialisation of cash management and payment solutions (CMP) for Corporate and Institutional Banking (CIB) clients
- CIB provides a diverse range of CMP solutions delivering market leading products, services and channels to highly sophisticated clients who demand a deep level of expertise from their CMP provider
- This senior role will require a deep understanding of the CIB business, its priorities and will work closely with a range of customers across CIB including Coverage, Sales, Product, Innovation, Platform Teams, Internal Communications, Marketing and Group Corporate Affairs
- This role offers the opportunity to be at the heart of a Business Unit with bold growth plans where you'll be afforded a real insight into the external forces that are crafting this business and be part of a team that is prioritising our responses to this change
- Act as a senior source of professional expertise and play a key role in shaping and influencing the strategic direction and development of a complex portfolio of products that meets customer needs and provides competitive advantage that will deliver growth
- Lead market analysis to review industry and economic information, market intelligence, customer/sector behaviour, emerging technology and regulatory requirements to identify trends tying in with client feedback to tailor innovative solutions that deliver client success
- Support, and lead as appropriate, activities to manage cost drivers and product performance (KPIs). This will include pricing, sales and marketing strategies, ensuring that benefits in terms of customer satisfaction and financial targets are realised
- Devise, own and implement initiatives to achieve continuous improvement to propositions and processes for the benefit of our customers
- Develop compelling arguments to secure investment for the development and execution of the product plans
- Build positive relationships with partners to manage their diverse needs and ensure the delivery of customer solutions. Support customer pipeline development with Coverage and Sales teams
- Review, evaluate and manage risks and rectifications, to ensure adherence to the LBG risk framework and wider industry regulations
- Represent the business at decision making forums internally and externally
Application process
- End Date: December 23, 2024
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company values
- We trust each other to achieve more together. We listen to, and are honest with, each other. We take things on, see them through, and give others the space and support to do the same.
- We put people first, and empower our colleagues to go the extra mile for our customers and communities. We treat everyone as individuals, and we don’t put processes ahead of real people’s needs.
- We embrace our differences to value everyone. We seek out diverse perspectives in order to learn about people’s different and changing needs, and to see how we can best support these.
- We’re bold and take action to drive the best outcomes for our customers. We champion ideas that move us forward, and we innovate for better results. We challenge things that aren’t right and make it our job to change them.
Company HQ
City of London, London, UK
Articles
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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