Director of Product, UtilizeCore
Automating service delivery processes
Job no longer available
Automating service delivery processes
21-100 employees
Job no longer available
21-100 employees
Company mission
UtilizeCore is on a mission to transform service management.
Role
Who you are
- The ideal candidate will be a hands-on leader with a proven track record of building feature and functionality day in and day out, as well as hiring and leading senior designers and product managers
- Bachelor's degree in a related field, with a preference for a Master's degree
- 10+ years of experience in product management or software development, with a focus on building automation tools for logistics, supply chain, work order management, purchase orders, invoices, accounts payable, and accounts receivable for companies similar to Uber
What the job involves
- Lead and manage a small team of senior designers and product managers
- Work closely with the designers to articulate the business requirements and help senior product managers when they are stuck with specific problems
- Lead the product development process from ideation to launch, ensuring the timely delivery of high-quality products that meet customer needs and business objectives
- Work closely with cross-functional teams, including engineering, design, marketing, and sales, to develop and execute product roadmaps
- Develop and implement product strategies that drive growth and market differentiation
- Hire, mentor, and manage a team of senior designers and product managers, providing guidance and support as needed
- Collaborate with stakeholders across the organization to ensure product development is aligned with company goals and objectives
- Conduct market research, user testing, and competitive analysis to inform product decisions
- Stay up-to-date with industry trends and emerging technologies to ensure our products remain competitive and innovative
- Ensure that product development processes and workflows are efficient, effective, and scalable
- Use their deep understanding of logistics, supply chain, work order management, purchase orders, invoices, accounts payable, and accounts receivable to build super administration automation tools that reduce operational costs and improve efficiency for both requesters and providers
- Work with providers and suppliers to streamline data flow and reduce manual entry
- Develop and implement advanced automation tools that connect transactional items to requester and provider data flow, reducing manual entry and creating advanced automations
- Be hands-on and willing to get into the QA, UAT, UX, reviewing prototypes, and working directly with the development team to ensure the stability and optimization of our new front end in Vue.js
- Ensure that product development processes are well documented and adhered to, with clear guidelines for QA, UAT, and UX
- Work closely with the development team to provide technical guidance and support, as needed
- Have a strong passion for usability and simplicity in product design
- Have experience at an early stage company in growth mode where the product is at product-market fit but needing to really think about refactoring and optimizing and stabilizing
- Have experience at a Series A, B, or C company running product as part of their journey
Our take
UtilizeCore is the first end-to-end automated platform for the management of service provider networks. Through the platform, users can procure, manage and pay contractors, optimizing the delivery of various services to residential and commercial properties.
With more than 65,000 companies buying and selling on the UtilizeCore platform, the company is able to connect users with almost any repair or maintenance service they require. Its automation features mean that service requests can be responded to much quicker, and it also means businesses can take on more clients and locations without having to expand their teams.
Boasting a huge range of capabilities, the company has unsurprisingly been well-received in the space. It has processed over 8 million work orders, and facilitated more than $2 billion worth of managed services, as it moves to further expand operations and its business reach.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2021
$5.3m
LATE VC
Jul 2020
$0.6m
SEED
Total funding: $5.9m
Company HQ
Chelsea, New York, NY
Leadership
Ryan Gottfried
(CEO & Product Architect)Member of the Forbes Technology Council. Co-founded and was CPO at Vetty.
Jason Kwait
(President)Was Head of Business Development at Vetty, and previously President at Guide U.
Johnny Zhu
(COO)Board Member at the Yuyao Ningbo Shunyi Real Estate Company. Previously VP of Global Operations at Zhejiang Ningbo Yuyao SHUNXIANG Technology Industry Co.
Salary benchmarks
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