Senior Commission Manager, commercetools

• Experience in commission administration, sales operations, or a related field
• Proven experience in calculating and processing sales commissions and knowledge of sales and commission structures
• Experience working with commission management software or systems and ability to learn new software
• Proficiency in Microsoft Excel (advanced formulas, pivot tables, etc.)
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Desirable

• You will be responsible for the accurate and timely calculation, processing, and reporting of sales incentives
• This role requires a strong understanding of commission plans, excellent analytical skills, and meticulous attention to detail
• You will collaborate with all Go-To-Market teams to ensure commission payments are processed in accordance with company policies and procedures
• Calculate and process monthly/quarterly/annual sales incentives based on established commission plans and sales data
• Verify the accuracy of sales data and commission calculations
• Generate commission statements and reports for individuals and management
• Process commission adjustments and corrections as needed
• Maintain and update commission plan documentation
• Ensuring plan compliance and rollout in collaboration with Management and cross-functional teams
• Interpret and apply commission plan rules and guidelines
• Assist in the development and implementation of new commission plans and structures
• Provide guidance and support to sales representatives regarding commission plan inquiries
• Analyze commission data to identify trends and discrepancies
• Prepare and distribute commission reports to management and sales teams
• Generate ad-hoc reports and analyses as requested
• Maintain accurate and organized commission records
• Utilize and maintain commission management software and systems
• Ensure data integrity and accuracy within the commission systems
• Troubleshoot system issues and work with DS/IT to resolve problems
• Collaborate with sales, finance, and other departments to resolve commission-related issues
• Respond to commission inquiries from sales representatives in a timely and professional manner
• Communicate commission policies and procedures effectively
• Participate in audits as needed
• Ensure compliance with all company policies and procedures related to commission processing
• Maintain confidentiality of sensitive commission data