Technical Writer, Abridge
$125-145k
+ Equity
Powering deeper understanding in healthcare through purpose-built AI
Job no longer available
Powering deeper understanding in healthcare through purpose-built AI
201-500 employees
Job no longer available
$125-145k
+ Equity
201-500 employees
Company mission
To power a deeper understanding in healthcare.
Role
Who you are
- 5+ years of experience in technical writing for complex software products
- Proven ability to synthesize highly technical or abstract information into clear, usable documentation
- Comfort working in a fast-paced, results-driven environment with frequent changes and tight timelines
- Experience collaborating with cross-functional teams, including engineering, product, marketing, and clinical
- Excellent written and verbal communication skills, with exceptional attention to details
Desirable
- Familiarity with medical and clinical terminology, especially in the context of EHR workflows, documentation, or coding
- Experience in the healthcare, health tech, or life sciences space
- Familiarity with AI/ML concepts and the ability to explain AI-powered product features to a nontechnical audience
- Background in defining documentation formats or setting up documentation infrastructure
- Experience with Confluence, Notion, Markdown-based systems, or other knowledge base tools
What the job involves
- We're hiring a Technical Writer to lead the execution of internal-enabling and partner-facing technical documentation
- This is a strategic, hands-on role that goes beyond writing
- You'll own the structure, clarity, distribution, and maintenance of documentation delivered to enterprise customers, helping our most critical stakeholders—project and IT teams—understand and support Abridge’s AI-powered clinical products
- Our rapid release cycle means you'll be a key part of our product go-to-market motion, with deep visibility into what’s launching and how it needs to be enabled
- You'll partner with product managers, product marketers, clinicians, and implementation leaders to ensure documentation is comprehensive, accessible, and accurate
- Own the creation, ongoing maintenance, and governance of technical documentation for enterprise-facing stakeholders (especially Project and IT teams)
- Define and evolve the structure, delivery format, and templates for documentation, ensuring it’s scalable, consistent, and easy to navigate
- Partner closely with Product, Product Marketing, Product Design, Engineering, Clinical, and Implementation teams to gather information on upcoming features and changes
- Translate complex AI-driven clinical features into polished, understandable documentation for non-user stakeholders
- Develop a sustainable documentation lifecycle in alignment with our monthly product release cadence
- Build a library of reusable assets, diagrams, and reference content to support documentation needs across feature types
- Act as the owner of technical documentation across Abridge, driving accountability and quality
- Gather feedback from internal teams and customer-facing stakeholders to continuously improve documentation strategy and usability
Our take
Summarising key elements of healthcare conversations is crucial for both physicians and patients. Medical scribes, though effective, are costly, and the healthcare system faces funding and staffing crises. This has created a demand for more efficient notetaking solutions.
This is where Abridge comes in; it has developed a HIPAA-compliant AI platform that transcribes, structures, summarises, and provides insights from audio or transcripts of medical conversations. It claims to work across all specialities and offers patient-friendly summaries in easy-to-understand language.
Abridge aims to alleviate pressure on the healthcare system from the patient's perspective, a unique approach among healthtech startups. While companies like Inovia, DOUB, and DeepScribe focus on assisting physicians with medical transcription AI, they lack Abridge's patient-centric features, which are valuable in enhancing the patient experience. Its unique focus, then, is part of the reason why it enjoyed two impressive rounds of funding in 2025 alone.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
May 2025
$300m
SERIES E
Feb 2025
$250m
SERIES D
Total funding: $757.5m
Company benefits
- Unlimited PTO, plus 12 national holidays
- 16 weeks paid parental leave, for all employees
- Flexible working hours — we care more about what you accomplish than what specific hours you’re working
- Remote work environment
- Equity for all new employees
- Generous equipment budget for your home office setup ($1600)
- Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup
Company HQ
SoMa, San Francisco, CA
Leadership
Shivdev Rao
(Co-Founder & CEO)Alongside their work as a practising Cardiologist at the University of Pittsburgh Medical Center, they also served as Physician Advisor in Residence and ultimately EVP at UPMC Enterprises; co-founded DocDok; and worked as a co-architect on a healthcare project at the Kauffman Foundation.
Sandeep Konam
(Co-Founder & CTO)Completed an MS in Robotics at Carnegie Mellon, then served as Senior Product Manager at UPMC Enterprises. Has delivered guest lectures at Carnegie Mellon, Stanford, and the University of Pittsburgh.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 36 more jobs at Abridge