Account Manager, Croud
Retail Media (Amazon)
$70-90k
Plus annual performance bonus
3 days a week in office
Performance marketing agency
Job no longer available
Performance marketing agency
501-1000 employees
Job no longer available
$70-90k
Plus annual performance bonus
3 days a week in office
501-1000 employees
Company mission
To drive business performance and growth for ambitious brands through reinvention.
Role
Who you are
- At least 3 years experience in digital marketing, demonstrating deep experience and knowledge in digital account management with a track record of exceeding performance goals against sales-related KPIs (purchases, subscribers, etc.)
- Expert knowledge of Retail Media marketplace best practices
- Strong technical skills with a minimum of 2 years hands on Amazon platform experience
- Experience in 3rd party retail media management tools such as Skai, Pacvue, Criteo Retail Media, etc. a plus
- Proven experience in client expectation management roles and situations, able to manage and direct client expectations
- Excellent communication skills, both written and verbal
- Proven problem solver who can support and manage clients deliverables and projects to deadlines
- Solutions orientated with a growth mindset
- Strong numeracy and analytical skills, with impeccable attention to detail
- Enjoy and understand working with data, especially via Microsoft Excel
- Bachelor’s degree in marketing, business admin, or related major a plus
- Experience with paid social media, programmatic, or other channels is beneficial
What the job involves
- As an Account Manager, the ideal candidate will have a responsibility to manage and mentor associates, support and develop client relationships, provide deep platform expertise, and contribute to department and channel best practices
- Set Marketplace strategy that deliver profitable growth on behalf of our clients
- Deliver and oversee implementation for key platforms such as Amazon (both Vendor and Seller), ensuring operational excellence
- Supporting Retail Media team on the day to day management of Amazon services for our clients:
- PDP (Product Detail Page) optimisation
- Paid advertising strategies in AMS
- Loading in new A+ content
- Setting-up/updating Amazon Stores
- Reporting & analysis
- Updating product data/ specifications/ Images/ Pricing/ Discounts etc
- Advise on inventory management where required
- Build and maintain strong relationships with clients, vendors, and internal stakeholders (i.e. cross functional teams)
- Deliver and oversee implementation for key platforms such as Amazon (both Vendor and Seller), ensuring operational excellence
- Build and maintain strong relationships with clients, vendors, and internal stakeholders (i.e. cross functional teams)
- Support business development by contributing to pitches and cross-selling Croud Retail Media capabilities to existing clients
- Support the create and deliver flawless client-facing reports, based on accurate data and insightful analysis
- Support the development of, and deliver account development plans or roadmaps based on client campaign briefs or on client KPIs
- Manage and develop Associates, including task delegation, training coordination, ad hoc constructive feedback, and Croud’s career development framework process
Our take
Marketing teams are often under-resourced and over-stretched, and the 24/7 nature of the field only amplifies these difficulties. Yet, digital marketing continues to be a vital part of businesses marketing strategy as the opportunities for business success online continue to grow.
Croud has a unique approach to assisting digital marketers. Its proprietary technology supports planning, automation and delivery of digital marketing campaigns. Croud's capability to deliver this at scale is supported by its "Croud Control" platform, a digital platform that links over 2,300 on-demand digital experts known as "Croudies" to clients.
Croud continues to expand its network of "Croudies" and the digital products available to clients. For example, its in-house "Croud Creative" team provides instant creative resources to media teams, allowing them to create world-class campaigns. It also continues to make acquisitions to strengthen its position and remains well-regarded in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Nov 2019
$40.3m
LATE VC
Total funding: $40.3m
Company benefits
- Work from home opportunities
- 20 days vacation a year + 10 public holidays
- Full Paid Medical Insurance (including dental and vision)
- Equity in Croud US upon completion of 6 months
- Annual performance bonus
- 401k plan
- Sales commission (if involved in a pitch)
- Gym Membership contributions (Classpass or NYHRC)
- Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
- Free home office chair and screen
- Quarterly team offsites / Regular socials
- Free Citibike membership
- Recruitment referrals bonus
- Agile working policy
- Summer Fridays
Company HQ
London, UK
Leadership
Ben Knight
(Co-Founder & Chief Strategy Officer)Ben worked within search for over ten years, and realised there was a gap in the market to deliver a more innovative way of working, so founded Croud, to cater to clients' 24/7/365 demands
Luke Smith
(Co-Founder & Global CEO)Luke started his career at News International and The Economist, then turned his hand to agency relationship management at Google, where his belief that the agency model was broken grew.
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