Mid Market Account Manager, Vonage
Nordics
1 day a week in office (Moorgate, London )
Cloud-based communications APIs
Job no longer available
Cloud-based communications APIs
1001+ employees
Job no longer available
1 day a week in office (Moorgate, London )
1001+ employees
Company mission
To make communications more flexible, intelligent, and personal to help enterprises stay ahead.
Role
Who you are
- Experience in Mid-Market Technology sales, Saas, Cloud, SMS
- Success selling Communication, CRM solutions in SaaS or PaaS models
- Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams
- A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business
- Experience in selling into the Nordics territory
- At least one Nordic language (Swedish, Finnish, Norwegian, Danish)
- Able to come into our Moorgate, London office 1 day per week
What the job involves
- As a Mid-Market Account Manager, you’ll grow existing relationships with large, tech-savvy customers and build new relationships with organizations as you target high-growth digital, cloud software companies, and Mid-Market. Vonage serves the hottest companies that are building communications into their unique customer experience to differentiate their businesses, and we are looking for leaders who love to work with innovators
- Territory Management and Revenue Generation
- Develop and drive sales strategies, discuss account trends, advise on changes and coordinate quotes and sales opportunities with customer success and service managers on a regular basis
- Analyze assigned account base to determine key areas of opportunity
- Create and present sales and revenue forecasts based on account base analysis
- Develop and execute business development plans to drive revenue and profits
- Team Collaboration
- Collaborate across sales organization to ensure timely and accurate quote provision and order processing
- Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client
- Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation
- Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that will meet and aggressively exceed targets
- Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows
- Permanently checking the best set of actions to deliver against the revenue plan
- Contributing to and building the regional plan, with clear focus on quick execution
- Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue
Salary benchmarks
Our take
According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realize that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.
Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.
Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. As part of this, it recently announced a collaboration with AWS, to integrate Amazon Nova Sonic with the Vonage Voice API. This collaboration further strengthens Vonage;'s position in the rapidly growing AI-driven communications market and lays the groundwork for accelerated innovation and global growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2005
$200m
SERIES E
Aug 2004
$105m
SERIES D
Total funding: $372m
Company benefits
- Medical, Dental, & Vision Coverage
- Paid Time Off
- Tution Reimbursement
- Retirement Plan
- Maternity/Paternity Leave
- Health Savings Account
- Legal Plan
- Auto, Home, & Pert Insurance
- And More!
Company HQ
Holmdel, NJ
Leadership
Niklas Heuveldop
(CEO)Niklas has been part of Ericsson since 2005, joining as a VP of Sales American Business Unit Networks. Since then, he has held numerous roles and became the CEO of Vonage and Head of Business Global Communication Platforms in 2024.
Pam Hehn Schroeder
(CFO)Pam has been part of Ericsson since 2001, joining as a Finance Leader, REgions, Broadband & Media Accounts. Since then, she has held a number of roles and became CFO of Vonage in 2024.
Neelam Sandhu
(CMO)Neelam joined Vonage as CMO in 2025. Prior to this, she spent 15 years at BlackBerry as CMO and CCO.
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