Performance Marketing Project Coordinator, FareHarbor

• Bachelor's degree in business or a related field (preferred)
• Two years of experience in a related role (preferred)
• Exceptional verbal, written, and presentation skills
• Experience managing paid advertising engagements and client relationships
• Understanding of paid advertising channels (e.g., Google Ads, Meta)
• Competency in interpreting website performance data and explaining it to clients
• Ability to work effectively both independently and as part of a team
• Proficiency with Google applications (Docs, Sheets, Slides)
• Strong organizational skills and knowledge of administrative procedures
• Ability to meet tight deadlines while remaining calm and composed
• Multi-channel digital marketing experience

Desirable

• Our growing company is seeking a Performance Marketing Project Coordinator to support clients, account managers, and specialists in organizing ongoing performance marketing campaigns. This role involves managing project plans, internal timelines, call schedules, and all client/internal communication, ensuring that deadlines are consistently met
• The Performance Marketing Project Coordinator collaborates closely with team leads, managers, and other coordinators to enhance team efficiency, knowledge-sharing, and client impact
• Given FareHarbor’s business model, where end-customers rely on our software to book services online, a strong presence across paid digital channels is essential for driving traffic and conversions. This role plays a key part in ensuring our clients achieve that presence
• To succeed in this position, you must be able to manage tight deadlines, be proficient in Google applications, and have experience with project management software. An understanding of major paid ad platforms, such as Google Ads and Meta, and familiarity with how advertising accounts and campaigns are structured and billed is essential
• As this is a client-facing role, excellent verbal, written, organizational, and presentation skills are crucial. You will manage a portfolio of clients, so strong attention to detail and multitasking abilities are key. Additionally, you should be comfortable reading and explaining performance marketing reports to clients in a way that makes complex concepts accessible
• Own and organize new client intake
• Maintain and monitor project plans, schedules, client calls, and personnel assignments related to projects across a book of business
• Provide administrative support and coordinate cross-team and cross-department communication
• Facilitate clear communication with clients regarding project progress, goals, and deliverables
• Serve as a knowledgeable resource for team members, directing project requests through appropriate channels and processes
• Document and follow up on key actions and decisions from meetings and client calls
• Prepare presentation materials for internal and client-facing meetings, serve as a subject matter and strategy expert
• Ensure project deadlines are met and all documentation is maintained appropriately
• Assist in developing project strategies to optimize performance and client satisfaction
• Identify and analyze project risk providing solutions where applicable
• Communicate performance marketing best practices effectively to clients, explaining concepts that may be unfamiliar to them
• Manage client feedback, deliver reporting insights and guide them towards solutions