Director of Revenue Operations, Percona
Scaling, security, and management for OS databases
Open for applications
Scaling, security, and management for OS databases
201-500 employees
Open for applications
201-500 employees
Company mission
To help users get the most out of open-source technology, without inflated fees or lock-ins.
Role
Who you are
- Bachelor's degree in Business, Marketing, Finance, or related field; MBA preferred
- 10+ years in revenue operations, sales, marketing, or related fields in the technology industry.
- 5+ years of leadership experience; comfortable interacting with all organizational levels
- Strong expertise in Salesforce and other CRM tools and proficiency in BI platforms (e.g., Qlik)
- Proven track record of collaborating with cross-functional leaders to align operations and extract maximum value from data systems
- Strategic and analytical thinking with a deep understanding of data analysis
- Excellent leadership, communication, analytical problem solving and presentation skills
- Strong project management and detail-oriented approach
- Highly adaptable, motivated, and excels in a fast-paced environment
- Leverage AI technology to enhance revenue operations by utilizing advanced data analysis, generating actionable insights, and optimizing analytics
What the job involves
- Reporting to the CFO, the Director of Revenue Operations unifies operations, systems, and data to support revenue teams for consistent and scalable growth
- You will design strategy, manage technology infrastructure, and enhance analytics across the Sales, Business Development (BD), CS, and Marketing functions
- Key responsibilities include sales forecasting, planning, GTM process improvement, systems enablement, and training
- GTM Team Support: Align and empower GTM teams with improved strategy, processes, analytics, and tools. Ensure efficient, scalable operations
- KPI Dashboard: Develop and monitor a centralized dashboard for KPI measurement using Qlik
- GTM Strategy: Support and refine the GTM strategy based on market trends and data analysis
- Cross-functional collaboration: Work with Sales, BD, CS, Marketing, and other stakeholders to share insights and improve visibility
- Data Integrity: Ensure systems track key metrics accurately and maintain GTM data integrity
- Reporting and Planning: own revenue capacity modeling, including sales forecasting, lead conversions, pipeline coverage, compensation planning, quota setting, account segmentation, territory creation, and customer retention
- Process Optimization: partner with revenue leadership on our end-to-end GTM processes and align technology/solutions to the needs, as well as our internal data and analytics team to ensure trust in data mapping between systems
- Performance Monitoring: Evaluate GTM metrics, including SAAS (software as a service) metrics, streamline processes, and drive actions to ensure accurate and actionable reporting across the organization, including the acceleration of lead-to-deal
- Tech Stack Management: Manage CRM (Salesforce) and related tech stack, including system configurations and integrations
- Team Leadership: Build, mentor, and lead a high-performing RevOps team that thrives in a fast-paced, technology-driven environment. Foster a culture of continuous improvement and data-driven decision-making
Our take
Open-source technology brings a range of benefits, from agility to cost-effectiveness, making it a prime target for businesses adding to their tech roster. However, they may find themselves forced into software, contracts or processes they neither need nor want, in order to gain access to those that they do. Percona provides unbiased, open-source database expertise, giving anyone, anywhere access to the tools necessary to turn their ideas into a viable business.
Percona was founded in 2006 to support consumers and users in the open-source community. It is now a leader in providing enterprise-class support, services and software for open-source databases, both in on-premises and cloud environments. The company accommodates growth and development by deploying agile solutions to keep its clients moving at the pace of their customers’ needs. Clients pay for the advice and expertise provided, rather than for the company to unlock critical software features.
Percona employs a global network of experts and boasts an impressive customer list with high renewal rates. The company continues to update and add to its product offerings and is committed to keeping its software free to download.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (1 round)
Jan 2008
$1m
GRANT
Total funding: $1m
Company HQ
Bull Durham, Durham, NC
Articles
Leadership
Ann Schlemmer
(CEO)Joined Percona in 2013 and held various roles before becoming CEO in 2022. Prior to Percona, they were part of the MySQL Professional Services team at Sun Microsystems and Oracle.
Bennie Grant
(COO)They have over 15 years of Professional Services, Support and Operational Delivery experience. Prior to joining Percona, they opened US operations for Mettoni (acquired by Enghouse Interactive), where they held Senior Services and Operational Leadership positions.
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