Revenue Operations Manager, Swapcard
AI-powered virtual & hybrid event platform
Job no longer available
AI-powered virtual & hybrid event platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To empower human connections and enhance the way people network.
Role
Who you are
- 6+ years experience in a high-performance sales organization, including one significant and successful position in sales operations
- Experience in a Software company
- Was responsible for a sales team of > 30 persons
- Very strong knowledge of Salesforce environment and good practices
- Solid expertise in data manipulation, interpretation, quality
- Good understanding of the customers buyer’s journey + sales journey
- Familiar with sales strategies, processes, and best practices (mandatory)
- Persistent and optimistic ++
- Knowledge of Sales tools, such as Chili Piper, Outreach, Gong, SalesLoft, LinkedIn Sales Navigator
- Data-driven and analytical
- Strong coaching and influencing skills
- Great communication skills
- Tech-savvy, resourceful
- Natural problem solver
- Project management skills
What the job involves
- The main mission of the Revenue Operations Manager is to implement programs (tools, processes, good practices, reporting, etc.) that increase sales performance and efficiency
- We look for someone who has the capacity to have a Strategic and tactical approach on RevOps, as well as being hands-on to implement autonomously tools, processes, and reports
- The RevOps team includes 3 teammates who will report to this position
- Ownership of the Sales tools suite (Salesforce, Outreach, Chili Piper, LinkedIn Sales Navigator, etc.)
- Management of the RevOps team, coordinating projects and managing stakeholders expectations
- Responsible for the implementation, management, adoption of these tools
- Create and maintain reporting and analytics which will inform and advise sales leadership and individuals on performance
- Accountable for the quality of data and the accuracy of reports
- Collaborate with Data Ops to facilitate centralization and mapping of data, and to benefit from a global understand of our business journey
- Onboard, train, and enable sales team members across geographies and disciplines
- Assist the leaders of GTM teams to constantly monitor Revenue performance
- Identify weaknesses and opportunities of our teams and systems
- Work with Sales leadership to develop, execute, optimize and assess enablement program
- Conduct process mapping, analysis, and redesign to drive operational improvements
- Assist sales leadership to set success playbooks
- Serve as a liaison between Sales, Marketing, Growth, and Services teams
- Maintain balance and drive of sales focus to address core strategic objectives while delivering to short-term revenue goals
- We expect a significant impact on:
- Salesforce adoption from Sales (Good UX, good data)
- Sales forecast accuracy (better pipeline management)
- Increase in conversion rates
- Reduction of sales cycle duration
Application process
- Screening Interview with a recruiter from our people team
- A remote exercise to demonstrate and assess your skills
- Manager review with your future reporting manager
- Leadership review with one of our department leaders
- Reference check conducted by our people team
- Offer
Our take
Events platform Swapcard is a major player in the events software industry. Impressively adapting to the rise of virtual events, it supplies an end-to-end solution that includes registration, engagement, and networking tools, as well as some novel details like an AI-powered guest matchmaking service.
Acquisitions of MapsPeople and Avolio have seen Swapcard deepen its suite of tools over the years. This is reflective of its approach in positioning itself as a single tech provider capable of handling all aspects of digital, hybrid, and in-person events formats.
Customers like SXSW, Expo Dubai 2020, and Informa are among the high-profile enterprise clients pursuing Swapcard’s services. In a market expected to grow fairly rapidly over the next few years, these players provide a valuable vote of confidence which suggests a bright future for the company.
Steph
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (2 rounds)
Jun 2018
$4.7m
EARLY VC
Apr 2015
$0.6m
ANGEL
Total funding: $5.3m
Company benefits
- 100% health insurance for all employees
- Coworking budget
- 33 Days PTO
- Learning & development resources
- Work from almost anywhere
- Transport (Country-specific benefits)
- Work-from-home budget
- International team with more than 40 nationalities (and counting)
Company HQ
Porte-Saint-Denis, Paris, France
Leadership
Baptiste Boulard
(Co-Founder & CEO)Previously a lawyer at VINCI Concessions and Allen & Overy. Current Member of the Digital Innovation Working Group at UFI.
Damien Courbon
(Co-Founder & COO)Previously an Internal Consultant with Nutricia Medical Nutrition, and went on to work as a Financial Auditor with Deloitte.
Godefroy des Francs
(Co-Founder & CPO)A Business Management and Finance graduate, who went on to hold various project and portfolio management positions, including at BNP Paribas.
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