Revenue Operations Manager, Swapcard

• 6+ years experience in a high-performance sales organization, including one significant and successful position in sales operations
• Experience in a Software company
• Was responsible for a sales team of > 30 persons
• Very strong knowledge of Salesforce environment and good practices
• Solid expertise in data manipulation, interpretation, quality
• Good understanding of the customers buyer’s journey + sales journey
• Familiar with sales strategies, processes, and best practices (mandatory)
• Persistent and optimistic ++
• Data-driven and analytical
• Strong coaching and influencing skills
• Great communication skills
• Tech-savvy, resourceful
• Natural problem solver
• Project management skills

Desirable

• The main mission of the Sales OperationsManager is to implement programs (tools, processes, good practices, reporting, etc.) that increase sales performance and efficiency
• We look for someone who has the capacity to have a Strategic and tactical approach on Sales Ops, as well as being hands-on to implement autonomously tools, processes, and reports
• Ownership of the Sales tools suite (Salesforce, Outreach, Chili Piper, LinkedIn Sales Navigator, etc.):
• Responsible for the implementation, management, adoption of these tools
• Create and maintain reporting and analytics which will inform and advise sales leadership and individuals on performance
• Accountable for the quality of data and the accuracy of reports
• Collaborate with Data Ops to facilitate centralization and mapping of data, and to benefit from a global understand of our business journey
• Training and Performance Management:
• Onboard, train, and enable sales team members across geographies and disciplines
• Assist the VP of Sales to constantly monitor Sales performance through reports
• Identify weaknesses and opportunities of our teams and systems
• Work with sales leadership to develop, execute, optimize and assess enablement program
• Facilitation of process and alignment:
• Conduct process mapping, analysis, and redesign to drive operational improvements
• Assist sales leadership to set success playbooks
• Serve as a liaison between Sales, Marketing, Growth, and Services teams
• Maintain balance and drive of sales focus to address core strategic objectives while delivering to short-term revenue goals
• We expect a significant impact on:
• Salesforce adoption from Sales (Good UX, good data)
• Sales forecast accuracy (better pipeline management)
• Increase in conversion rates
• Reduction of sales cycle duration

• 1. Screening Interview with a recruiter from our people team
• 2. A remote exercise to demonstrate and assess your skills
• 3. Manager review with your future reporting manager
• 4. Leadership review with one of our department leaders
• 5. Reference check conducted by our people team
• 6. Offer