Marketplace Operations Analyst, Funding Circle
3 days a week in office
Business finance that backs you and your business to succeed
Job no longer available
Business finance that backs you and your business to succeed
501-1000 employees
Job no longer available
3 days a week in office
501-1000 employees
Company mission
We back small businesses with the finance they need to succeed. At Funding Circle, we understand running a business is hard work so we provide a fast, hassle-free experience for businesses looking for finance - with SME experts based in the UK.
Role
Who you are
- Highly organised and able to organise your day and week to maximise your efficiency
- Competitive and results-oriented with a desire to work hard and deliver a high volume of work with high attention to detail
- Willing to learn, understand, and explain complex concepts and products quickly
- Flexible and prepared to try something different and adapt to change quickly
- Able to build and maintain long lasting business relationships
- Excited by a fast-paced environment with the ability to ‘think smart’ and adapt quickly
What the job involves
- As a Marketplace Operations Analyst you will support the Marketplace Sales teams to manage applications from initial submission to payout using a combination of software applications and lender portals
- Showing a high level of accuracy to write, check and collate customer documentation
- Your role will be central to ensuring we provide a smooth and swift service for our customers
- Gaining an in-depth knowledge of lender processes and requirements
- Submitting applications via lender portals, collating and sending additional documentation as required
- Ensuring that we package applications correctly for our lenders to help us deliver a fast and efficient service to our clients
- Working closely with the sales team to help them manage customers through slick administration
- Managing applications passed to you by the sales teams ensuring swift processing and accuracy
- Maintaining our own internal CRM and providing reporting to the team as required
- Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day
Salary benchmarks
Our take
Funding Circle launched in 2010 and it was the perfect time in the market. After the financial crisis in 2008, financial institutions were hesitant to lend money. Loans to SMEs were at record lows.
This meant that Funding Circle's innovative platform - connecting investors and businesses directly - had immediate product-market fit and growth. Funding Circle remains incredibly focused on small businesses, and this set it apart from other lending platforms. The business has since expanded to the USA.
The company completed its IPO in September 2018 in a challenging economic environment in Europe and the USA. In 2020, however, trading in the group’s core UK market was helped by its participation in the government’s Coronavirus Business Interruption Loan Scheme – the company says it has been responsible for a quarter of CBILS loans by volume since it was accredited to join the scheme in April 2020. Funding Circle continues to be a leading SME financing platform, exemplified by its partnership with Bayview Asset Management, with whom it has surpassed £1 billion in funding for its Term Lending product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Focus on employee wellbeing
"We've moved to a hybrid way of working at FC. We have lots of employee benefits, from lunch budgets (Just Eat), to retail discounts, gym/health..."
Funding (last 2 of 7 rounds)
Jan 2017
$103.1m
SERIES F
Apr 2015
$150m
SERIES E
Total funding: $375.5m
Company benefits
- Annual learning budget
- Private Health insurance covering pre-existing conditions
- 5% Matched Pension
- 25 days holiday (excl. bank holidays)
- Access to Wellhub (formally Gym Pass)
- Dental Insurance
- Just Eat for Business 2 days when in the office
Company values
- Think smart
- Obsess over the customer
- Make it happen
- Be open
- Stand together
- Live the adventure
Company HQ
City of London, London, UK
Articles
Leadership
Lisa Jacobs
(CEO)Lisa is CEO of Funding Circle. She is responsible for driving the company’s strategy and overseeing Funding Circle's operations in the UK and US.
Diversity, Equity & Inclusion at Funding Circle
Poonam Verma (Director of Talent Development, Culture & Belonging)
- It’s in our differences that we find our strengths!
- We celebrate and support the differences that make you, you. So we’re building a culture where difference is valued. We’re proud to be an equal opportunity workplace and affirmative action employer. We truly believe diversity makes us better. We particularly encourage applications from applicants from underrepresented backgrounds. We welcome applicants who may want to work flexibly
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